ISMAIL AHMED
Riyadh
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work history
Waiter
GRINGA
Riyadh, Riyadh Region
11.2025 - Current
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Assisted in food preparation, resulting in timely service delivery.
- Managed table settings for optimal dining experience.
- Relayed feedback from customers to management for continuous improvement.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
Food Runner / Waiter
Aykr Restaurant
Riyadh
05.2024 - 11.2025
- Followed all safety procedures for handling hot foods and beverages safely.
- Re-stocked and replenished food items in a timely manner.
- Supported servers to optimize guest dining experience.
- Adapted well while working in fast-paced environments with frequent interruptions.
- Maintained professional communication with wait staff, cooks, and managers while on the job.
- Served ice water, coffee, rolls, and butter to patrons.
Food Runner
Mirzam
Riyadh
10.2023 - 05.2024
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
- Provided excellent customer service by being attentive to guests' needs and requests.
- Provided superior customer service by quickly and efficiently delivering food to guests.
- Greeted and seated customers.
Education
Some College (No Degree) -
Brahmanbaria Govt. College
Brahmanbaria01.2022
Primary
Bidyakut Amar Bohumukhi High School
Brahmanbaria01.2016
Skills
- Quick learner
- Customer service
- Problem-solving
- Strong work ethic
- Safety awareness
- Food delivery
- Cleaning and sanitizing
- Performance improvement
- Table bussing
- Order verification
- Fine dining
- Order delivery practices
- Restaurant etiquette
- Order management
- Efficient movement
LANGUAGES
Bengali
Native
English - Advanced
Advanced (C1)
Arabic
Intermediate
Hindi
Advanced
AWARDS
Best Employee of the Month of June 2024
Timeline
Waiter
GRINGA
11.2025 - Current
Food Runner / Waiter
Aykr Restaurant
05.2024 - 11.2025
Food Runner
Mirzam
10.2023 - 05.2024
Some College (No Degree) -
Brahmanbaria Govt. College
Primary
Bidyakut Amar Bohumukhi High School