ISMAIL BIN MUHISEN
Riyadh
Summary
Versatile IT and Network professional with strong experience in network troubleshooting, server management, technical support, and system operations. Skilled in managing teams, resolving technical issues, and ensuring stable and secure IT environments across corporate, retail, and government sectors.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Network Engineer
TETCO
04.2024 - Current
- L2 engineer responsible for troubleshooting and maintaining network devices.
- Monitor network performance and ensure stability of infrastructure.
- Manage servers and deliver IT support when required.
- Provide reliable technical solutions that support business continuity.
Section Manager
Tamimi Market
01.2020 - 02.2024
- Managed daily team operations and supervised staff performance.
- Closed NCR and SAP systems and reconciled daily sales.
- Delivered high-quality customer service and resolved customer issues.
Co-operative Training
Ministry of Health
06.2019 - 07.2019
- Delivered technical support for device formatting, updates, and software installation to enhance user functionality.
- Proposed solutions for Windows upgrade from version 7 to 10 to improve system performance.
Education
Bachelor of Networks -
College of Communication & Information
RiyadhDiploma in Network System Administration -
College of Communications And Information
Riyadh Skills
- Network configuration
- Network troubleshooting & monitoring
- Server management & maintenance
- Virtual Machines (VM) management
- IT support
- Software installation & updates
- Network security
Affiliations
Saudi Council of Engineers, Member
Certification
- Google Cloud Associate Engineer, Tuwaiq Academy, 10/01/25, 11/01/25
- CompTIA Security+, Experts of Training, 05/01/24, 06/01/24
- CCNA, Experts of Training, 04/01/24, 06/01/24
- ITIL 4, Experts of Training, 04/01/24
- AWS Cloud, Experts of Training, 01/01/24, 02/01/24
- CCNP ENCOR, Abad of Training, 11/01/23, 12/01/23
Languages
Arabic
Native language
English
Intermediate (B1)
B1
Timeline
Network Engineer
TETCO
04.2024 - Current
Section Manager
Tamimi Market
01.2020 - 02.2024
Co-operative Training
Ministry of Health
06.2019 - 07.2019
Bachelor of Networks -
College of Communication & Information
Diploma in Network System Administration -
College of Communications And Information