Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Hi, I’m

ISMAIL AHMED HAMID OMER

Jeddah,Mecca Region
ISMAIL AHMED HAMID OMER

Summary

Collaborative Investigator identifies links between cases. Adept at analyzing and uncovering trends in complex data. Highly skilled in [Area of expertise]. Experienced Investigator offering diverse background in [Industry] and [Industry]. Expert in reading people and uncovering evidence. Prepared to apply knowledge and skills to new position at [Company Name].

Overview

9
years of professional experience
1
year of post-secondary education
1
Certification

Work history

JED AIR PORT
JED

Investigator
04.2023 - Current

Job overview

JED AIR PORT
JED

Safety Supervisor
02.2023 - Current

Job overview

  • Coached and presented across the business to assist wider teams in incorporating and adhering to [Type] requirements.
  • Implemented company health and safety practices in accordance with [Type] procedures and processes.
  • Prepared reports and review to enable company safety monitoring.
  • Conducted incident investigations to assess contributing factors and alleviate future risk.

JED AIR PORT
JED

Working Supervisor of fire control
02.2017 - Current

Job overview

  • Supervised all production phases, from design and development to timely manufacture and dispatch.
  • Oversaw lifecycle production phases for [Number]+ innovative best-selling products.
  • Enforced housekeeping guidelines to protect production workflow.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Updated staff on changes to internal policies and procedures for continued compliance and standardisation.

KRT AIR PORT
khartuom

Flight Dispatcher
01.2015 - 01.2017

Job overview

  • Accurately evaluated flight progress by monitoring weather conditions, aircraft position reports and aeronautical navigation charts.
  • Consistently met on-time departure targets, liaising effectively with operation teams and third-party suppliers.
  • Created [Number]+ accurate, compliant flight plans per [Timeframe], ensuring optimal routing, weight and balance and aircraft performance.
  • Assessed flight feasibility, analysing meteorological information to identify potential hazards with [Number]% accuracy.
  • Maintained safety standards, applying [Skill] and [Skill] to assess crew and aircraft suitability for each scheduled departure.
  • Prepared [Number]+ domestic and [Number]+ international flight releases in compliance with Civil Aviation Authority (CAA) regulations.
  • Guaranteed aircraft and passenger safety, delaying or cancelling flights in case of unsafe conditions.
  • Minimised operational disruptions, preparing effective pre-flight briefing for crews, including weather briefing, NOTAMs, [Type] and [Type].
  • Facilitated precise target tracking, recording flight log data in [Software].
  • Smoothened flight operations by communicating operational information, such as schedule changes, deviations, [Type] and [Type] to system control and flight crews.
  • Ensured economy of flight, utilising [Software] to determine most economic route.
  • Employed [Skill] and [Skill] to accurately determine fuel load required for safe completion of flight.
  • Recorded flight status changes on aircraft schedule log and verified crew coverage for all flights.
  • Analysed flight plans to determine best choice for weather conditions, mechanical issues and other unexpected problems.
  • Evaluated weather trends along routes and notified flights of adverse weather conditions.
  • Monitored movement of aircraft to minimise delays and maximise safety.
  • Followed FAR121 rules and prepared flight releases one hour prior to each flight departure.
  • Maintained a clear and safe working environment, ensuring compliance with legal and company regulations.
  • Liaised with [Job title] and [Job title] to enable safe, efficient aircraft supervision and turnaround.
  • Monitored flight and duty times, coordinated schedules and recorded changes in master schedule.

NOVA AIR WAYS
KHARTOUM

Passenger Services Supervisor
01.2014 - 01.2015

Job overview

  • Tagged baggage and routed to an appropriate location for loading and screening.
  • Managed team member schedules and work assignments.
  • Oversaw ticketing, gate and ramp services.
  • Monitored security and maintained operational protocols.
  • Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
  • Announced flight status updates and information about gate changes over PA system.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Escorted handicapped passengers from terminal to aircraft.
  • Kept team members in line with [Name], [Name] and [Name] regulations.
  • Hired, trained and motivated employees to provide exceptional passenger care and support.
  • Maximised sales profits using proven upselling and cross-selling techniques.
  • Created and communicated clear, detailed itineraries ahead of travel.
  • Utilised business travel expertise to design cost-effective corporate trips.
  • Trained and mentored junior consultants in customer service best practices.
  • Explained benefits of purchasing travel insurance with clients to boost Average Transaction Value.
  • Monitored flight costs and demand to achieve best-possible prices.
  • Researched accommodation options to provide choices for varying tastes and budgets.
  • Recorded accurate passenger information to eliminate ticketing errors.
  • Negotiated unique airline discounts, resulting in significant cost savings to clients.
  • Processed travel deposit and balance payments accurately, maintaining records of receipt.
  • Resolved complaints, cancellations and refunds with mutually beneficial solutions.
  • Liaised with local operators to promptly resolve travel restrictions and delays.
  • Educated clients on current travel restrictions, providing relevant and up-to-date information by phone and email.
  • Determined exact customer requirements and recommended destinations to suit.
  • Secured £[Number]+ in travel bookings each month.
  • Remained knowledgeable on popular attractions and experiences to provide additional travel advice.
  • Verified customer passports and documentation to travel.

Education

KHARTOUM ACADMEMY FOR AVIATION&TECHNOLOGY

Scottish Qualifications Certificate
05.2014 - 10.2014

University overview

KHARTOUM ACADEMY FOR AVIAITION&TECHNOLOGY

Certificate of Higher Education
12.2016 - 06.2017

University overview

SCANDLEARN
SWEDEN

Scottish Qualifications Certificate

University overview

KHARTOUM ACADEMY FOR AVIAITION& TECHNOLOGY

Scottish Qualifications Certificate

University overview

EXPERTS TRAINING

NVQ Level 3 NEBOSH IGC

University overview

Skills

  • Problem-orientated policing
  • Human trafficking investigations
  • Case investigation planning
  • Counter-terrorism investigations
  • Law enforcement
  • Operational threat analysis
  • Policy enforcement
  • Firearm investigations
  • Presentation skills
  • Safety compliance expertise
  • Excellent communicator
  • Well-versed in [Type] laws and regulations
  • Knowledge of [Type] systems and methodologies
  • Compliance testing knowledge
  • SEC and call reporting proficiency
  • Tax accounting specialization
  • General ledger accounting
  • Intuit QuickBooks specialist
  • Understands foreign tax reporting

Languages

English
Advanced

Certification

  • Certified ACCIDENT INVESTIGATION ROOT CAUSE ANALYSIS & REPORTING
  • Training -EXPERTS TRINING CENTER
  • IAHOSE License - COC/UAE/5788CB97C
  • 15 HRS

Timeline

Investigator
JED AIR PORT
04.2023 - Current
Safety Supervisor
JED AIR PORT
02.2023 - Current
Working Supervisor of fire control
JED AIR PORT
02.2017 - Current
KHARTOUM ACADEMY FOR AVIAITION&TECHNOLOGY
Certificate of Higher Education
12.2016 - 06.2017
Flight Dispatcher
KRT AIR PORT
01.2015 - 01.2017
KHARTOUM ACADMEMY FOR AVIATION&TECHNOLOGY
Scottish Qualifications Certificate
05.2014 - 10.2014
Passenger Services Supervisor
NOVA AIR WAYS
01.2014 - 01.2015
SCANDLEARN
Scottish Qualifications Certificate
KHARTOUM ACADEMY FOR AVIAITION& TECHNOLOGY
Scottish Qualifications Certificate
EXPERTS TRAINING
NVQ Level 3 NEBOSH IGC
ISMAIL AHMED HAMID OMER