Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ismail Mazher Khaja

Business Development Manager
Jeddah

Summary

Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships.

Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

15
15
years of professional experience

Work History

Business Development Manager

Airwings United
07.2023 - Current
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.

Sales Manager

Aerowise Travel & Forex
07.2020 - 06.2023
  • Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
  • Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
  • Implemented effective CRM tools like Sabre,Amadeus and Galileo to track leads, maintain accurate customer data, and optimize the sales process.

Branch Sales Manager

Aerowise Travel
07.2016 - 06.2020
  • Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
  • Worked directly with customers and associates to handle internal and external complaints and objections.

Operational Specialist

Aerowise Travel
07.2013 - 06.2016
  • Trained junior staff members on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.

Reservations Specialist

Airwings Travel & Cargo Agency
07.2011 - 06.2013
  • Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
  • Assisted customers with making reservations and entered reservation details into computer system.
  • Adhered to company guidelines and regulations consistently, ensuring a high standard of professionalism in all aspects of the Reservation Specialist role.

Sales Executive

Aerowings Travel
06.2010 - 07.2011

Education

Bachelor of Commerce -

Osmania Univeristy
Hyderabad
04.2001 -

Skills

Relationship development

Decision-making

Team leadership

Customer service

Timeline

Business Development Manager

Airwings United
07.2023 - Current

Sales Manager

Aerowise Travel & Forex
07.2020 - 06.2023

Branch Sales Manager

Aerowise Travel
07.2016 - 06.2020

Operational Specialist

Aerowise Travel
07.2013 - 06.2016

Reservations Specialist

Airwings Travel & Cargo Agency
07.2011 - 06.2013

Sales Executive

Aerowings Travel
06.2010 - 07.2011

Bachelor of Commerce -

Osmania Univeristy
04.2001 -

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Ismail Mazher KhajaBusiness Development Manager