Summary
Overview
Work History
Education
Skills
DETAILS
Accomplishments
Certification
Interests
Timeline
Generic

ISRAA ALOLAIMY

Engineering Management Professional
Jeddah,Saudi Arabia

Summary

Results-driven Quality Engineering Specialist with a Master’s in Engineering Management and strong experience in healthcare quality, process optimization, and cross-functional coordination. Demonstrated expertise in ISO 13485, Six Sigma, and data-driven performance monitoring. Proven ability to lead corrective and preventive actions (CAPA), conduct internal audits, and ensure regulatory compliance. Adept at enhancing operational workflows and delivering impactful outcomes in clinical and administrative settings. Eager to bring value in dynamic environments where quality, efficiency, and continuous improvement are priorities.

Overview

7
7
years of professional experience
6
6
Certifications
2
2
Languages

Work History

Clinical Operations Assistant

Aya Hospital
01.2023 - 07.2024
  • Collaborated directly with physicians to prepare detailed medical reports based on clinical evaluations and patient needs.
  • Accurately translated doctor’s notes into structured medical documentation for patient files.
  • Assisted in the preparation and submission of medical forms, patient histories, and procedural paperwork.
  • Supported the doctor during patient consultations and procedures, ensuring tools, records, and patient information were ready and organized.
  • Coordinated between departments to ensure smooth patient flow and timely completion of required documents.
  • Maintained confidentiality and accuracy in all medical records in line with healthcare standards.
  • Demonstrated strong multitasking by managing clerical duties, patient communication, and physician support simultaneously.

Clinical Operations Assistant

Specialized General Medical Complex
01.2022 - 12.2023
  • Collaborated directly with physicians to prepare detailed medical reports based on clinical evaluations and patient needs.
  • Accurately translated doctor’s notes into structured medical documentation for patient files.
  • Assisted in the preparation and submission of medical forms, patient histories, and procedural paperwork.
  • Supported the doctor during patient consultations and procedures, ensuring tools, records, and patient information were ready and organized.
  • Coordinated between departments to ensure smooth patient flow and timely completion of required documents.
  • Maintained confidentiality and accuracy in all medical records in line with healthcare standards.
  • Demonstrated strong multitasking by managing clerical duties, patient communication, and physician support simultaneously.

Administrative Support Specialist

Durat Al-Ahyaa
01.2019 - 12.2022
  • Managed a wide range of administrative tasks, including document preparation, filing systems, and internal communications.
    Maintained organized records and supported process improvements in office operations.
    Collaborated with cross-functional teams to ensure seamless coordination between departments.
    Assisted in scheduling meetings, preparing reports, and handling sensitive documentation with confidentiality.
    Contributed to enhancing operational efficiency and team productivity.

Operations Support Assistant

Hani Abu Asi Establishment
01.2018 - 12.2019
  • Provided daily support for administrative and operational activities, including logistics and project tracking.
    Prepared documentation and reports for project progress and team coordination.
    Maintained inventory and supply chain records to ensure accurate planning.
    Supported internal teams in task execution, meeting deadlines with attention to detail.
    Assisted with implementing improvements to streamline day-to-day processes.

Education

Master of Engineering Management - Quality Specialization

University of Business and Technology (UBT)
Jeddah

Bachelor's - Healthcare & Hospital Services Management

King Abdulaziz University
Jeddah

Skills

Quality Assurance & Control

DETAILS

  • 547792338
  • Israaaltwafiq@tbcud.com

Accomplishments

  • Contributed to the successful preparation and coordination of internal quality audits at King Fahad Armed Forces Hospital.
  • Assisted in implementing ISO 13485:2016 procedures across departments, improving compliance readiness.
  • Played a key role in standardizing clinical and administrative documentation, reducing errors by 25%.
  • Supported the development of KPI dashboards for tracking department performance and patient satisfaction.
  • Received positive feedback from quality managers for accuracy, adaptability, and task ownership.
  • Completed 4 industry-recognized certifications in quality, project management, and data analysis within one year.

Certification

ISO 13485:2016 – Medical Devices Quality Management System

Interests

  • Passionate about quality systems and improving organizational performance.
  • Interested in root cause analysis and process standardization.
  • Following advancements in healthcare regulations and ISO standards.
  • Enjoy exploring case studies on quality failures and successful corrective actions.
  • Eager to learn new tools in data visualization and quality auditing.

Timeline

ISO 13485:2016 – Medical Devices Quality Management System

07-2025

Six Sigma Yellow Belt – Process Improvement

07-2025

PMP Basics – Project Management Fundamentals

07-2025

Minitab Essentials – Basic Statistical Analysis

07-2025

Health Practice License – Saudi Commission for Health Specialties (SCFHS)

12-2024

Certification Name: Basic Life Support (BLS) – CPR Certification

09-2024

Clinical Operations Assistant

Aya Hospital
01.2023 - 07.2024

Clinical Operations Assistant

Specialized General Medical Complex
01.2022 - 12.2023

Administrative Support Specialist

Durat Al-Ahyaa
01.2019 - 12.2022

Operations Support Assistant

Hani Abu Asi Establishment
01.2018 - 12.2019

Master of Engineering Management - Quality Specialization

University of Business and Technology (UBT)

Bachelor's - Healthcare & Hospital Services Management

King Abdulaziz University
ISRAA ALOLAIMYEngineering Management Professional