Israa Hafiz
Riyadh
Summary
Exceptionally well timed, organized and resourceful professional with 3 years experience in various fields and a solid academic background in English and literature; passionate about the IT industry and continuously following technology trends, excellent in communication skills and problem solving skills, able to handle projects while producing high quality work in a fast-paced deadline oriented environment. Determined to achieve maximum growth and meet all business objectives and goals.
Overview
6
6
years of professional experience
Work History
Associate Research analyst
IDC. International Data Corporation
09.2022 - 02.2023
- Collecting data and analyzing reports on competitors and consumers in the Saudi Market
- Analyzing and conducting qualitative and quantitative assessment of the survey results and data points for various technologies including
- Cloud, AI, BDA and BI
- Consolidating data into visualized presentations and reports
- Performing professional market research in order to identify target markets, market conditions, industry trends, customer behavior and competition
- Supporting the business development department with client growth and identifying opportunities
Sales Associate
Alshaya International Trading Company
12.2019 - 12.2020
- Helping the company retain key customer service by focusing on excellent client servicing
- Maintaining and improving store retail standards on selling floor, service areas and stockrooms
- Ensuring clients had an enjoyable experience, and upsold when appropriate, which lead to improved sales
Receptionist
Pro. Mubarak Alfaran medical center
07.2017 - 01.2018
- Answering, screening and forwarding telephone calls
- Additionally performed administrative tasks as needed
- Copying, filing, and maintaining all documents and records
- Answering enquirers in person by phone and email
- Certifications & Learning
- IT support specialist - Google certificate
- Cybersecurity - Google certificate
- Cloud Computing - Training program at IDC
Education
BA of Arts - English & Literature
Arab Open University
Skills
- Market Research & analysis
- Executive relationship
- Coordinate tasks & activities
- Proficient with Microsoft office
- Presentation and key notes
- Interpersonal communication
- Sales & Marketing
Languages
Arabic
Native
English
Proficient (C2)
Timeline
Associate Research analyst
IDC. International Data Corporation
09.2022 - 02.2023
Sales Associate
Alshaya International Trading Company
12.2019 - 12.2020
Receptionist
Pro. Mubarak Alfaran medical center
07.2017 - 01.2018
BA of Arts - English & Literature
Arab Open University
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