Issam Ouali
AL Khobar
Summary
Dynamic quality lead with extensive experience at Baker Hughes, excelling in driving quality assuance. Proven track record in implementing corrective actions and fostering team collaboration. Driving continuous improvement initiatives to enhance service delivery and operational excellence.
Overview
18
18
years of professional experience
Work History
Wireline Services Quality Lead
Baker Hughes
Dhahran
05.2024 - Current
- Provided guidance to service delivery teams on best practices for ensuring consistent service quality.
- Conducted quality control inspections to ensure compliance with established standards.
- Led regular meetings with stakeholders regarding progress updates on projects related to quality assurance.
- Developed and implemented corrective action plans for identified issues.
- Investigated root causes of non-conformance events and developed solutions to prevent reoccurrence.
- Identified opportunities for continuous improvement initiatives within the organization's quality system.
Lead Technical Training Instructor
Baker Hughes Inc
Tomball
08.2014 - 05.2024
- Instructor for:
- Wireline AMO Academies I & II for all basic open hole and cased hole logging tools electronics and mechanical maintenance.
- Advanced logging tools Maintenance classes (Formation Lithology EXplorer, Reservoir Performance Monitor, Magnetic Resonance EXplorer, High Resolution Vertilog, Integrity Explorer, Imaging tools, ULTEX, Proxima) .
- Basic Maintenance.
- Basic Soldering.
- Soldering Refresher.
- Root cause analysis and corrective actions. - Chosen as Subject Matter Expert (SME) and/or technical reviewer for many AMO Wireline courses, providing technical support and involved in creating Self Study Guides, Instructor's and student's guides and Instructor Led Trainings presentations.
- Responsible of scheduling the training classes for the year according to operations needs.
- Making sure all training material and equipment is available ready for each class.
Assembly, Maintenance and Overhaul Supervisor
Baker Hughes Inc
Nouakchott
04.2013 - 08.2014
- Responsible for planning, coordination and direction of all maintenance operations, up to and including installation of equipment, preventative maintenance and equipment repair to support operations and ordering parts and test equipment on a timely manner. (Using SAP)
- Managing a culturally diverse team from different nationalities.
- Started a Lab from scratch , Assisted in building the AMO repair laboratory and made all the startup orders for hand tools and test equipment.
- Made sure all equipment are up to standards and calibrated when applicable.
Repair, Maintenance and Overhaul Engineer General
Baker Hughes Inc
Kampala
04.2012 - 04.2013
- Acting as AMO Supervisor.
- Responsible for planning, coordination and direction of all maintenance operations, up to and including installation of equipment, preventative maintenance and equipment repair to support operations, ordering parts and test equipment on a timely manner.
- Supervising a culturally diverse team from different nationalities.
- Made sure all equipment are up to standards and calibrated when applicable.
Senior Electronics Maintenance Engineer
Baker Hughes Inc
Hassi Messaoud
09.2007 - 04.2012
- Fault finding, repair, maintenance and troubleshooting for most of the current open hole and cased hole logging tools.
- recording report on equipment status on SAP.
Education
Master of Science - Electrical, Electronics Engineering Technologies
National Polytechnic School
El Harrach, Algeria06.2007
Skills
- Public speaking and Presenting
- Course Materials Development
- Assignment Delegation
- Class Lecturing
- Training Program Design
- Class Scheduling
- Course Optimization
- Group Discussion Facilitation
- Verbal and Written Communication
- Job Prioritizing
- Decision Making
- Problem-Solving
- Analytical and Critical Thinking
- Coaching
- Team Collaboration
- Skilled Maintenance and Repair
- Tool and Parts Inventory Oversight
- SAP
- Advanced Soldering
- QA/QC
- Quality training
- Corrective actions
Training
- Zodiak - Game of Business Finance and Strategy, Course
- Countdown - A Strategy Game for Project Teams Course
- Crucial Conversations Course
- Train the Trainer Course
- Wireline logging tools maintenance and operations training Courses.
- Basic and Advanced soldering Courses.
- IPC-620 standards specialist Certificate.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Native/ Bilingual
Timeline
Wireline Services Quality Lead
Baker Hughes
05.2024 - Current
Lead Technical Training Instructor
Baker Hughes Inc
08.2014 - 05.2024
Assembly, Maintenance and Overhaul Supervisor
Baker Hughes Inc
04.2013 - 08.2014
Repair, Maintenance and Overhaul Engineer General
Baker Hughes Inc
04.2012 - 04.2013
Senior Electronics Maintenance Engineer
Baker Hughes Inc
09.2007 - 04.2012
Master of Science - Electrical, Electronics Engineering Technologies
National Polytechnic School
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