Ivan Le
Adelaide
Summary
Energetic Casino Dealer offering 3-year background operating and supervising Roulette, Blackjack and Baccarat table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
6
6
years of professional experience
Work History
Catering
Waitering at Kongbros
01.2019 - 10.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Sales Assistant/Cashier
Banh Mi Thit Viet Nam
01.2018 - 03.2019
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Casino Table Games Dealer
SKYCITY Casino
11.2020 - Current
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Answered players questions and resolved disputes to provide excellent customer service.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Monitored players behavior, taking appropriate action against rule violations.
Education
Bachelor of Project Management - Business Management
University of South Australia
Adelaide, SAundefined
University of South Australia
2020
undefined
Eynesbury Senior College
2019
undefined
Christian Brothers College
2017
undefined
Blackfriars Priory School
2016
undefined
Burton Primary School
2008
Skills
- Accurate Cash Handling
- Active Listening Skills
- Menu Distribution
- Table Preparation
- Gaming Chip Inventory Systems
- Customer Retention
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Casino Table Games Dealer
SKYCITY Casino
11.2020 - Current
Catering
Waitering at Kongbros
01.2019 - 10.2020
Sales Assistant/Cashier
Banh Mi Thit Viet Nam
01.2018 - 03.2019
Bachelor of Project Management - Business Management
University of South Australia
undefined
University of South Australia
undefined
Eynesbury Senior College
undefined
Christian Brothers College
undefined
Blackfriars Priory School
undefined
Burton Primary School
Similar Profiles
Srijan DahalSrijan Dahal
IT Support Analyst at Europ AssistanceIT Support Analyst at Europ Assistance
Olivia ThomasOlivia Thomas
Licensed Swimming Instructor at Aquatic AchieversLicensed Swimming Instructor at Aquatic Achievers
Minh Hien DaoMinh Hien Dao
Crew Member / Barista at McDonald'sCrew Member / Barista at McDonald's