Jaber Alharthi

Managed PR aspects of potential crisis situations.

Networked continuously to grow contacts and increase brand awareness and reputation.

Handled office administration and logistics.

Completed administration tasks to maintain accurate, up-to-date records and documentation.

Continuous follow-up of the latest government requirements

Follow up on the validity of the company’s commercial licenses

Deliver and expedite order processing quickly and efficiently

Addressed and resolved customer disputes to support favourable collection rates.
Performed collection of overdue debts, reconciling high-volume account queries.
Monitored accounts for compliance with established payment plans and flagged those in violation.
Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.

Managed customer product and service queries, resolving effectively and efficiently.

Received stock deliveries, accurately completing paperwork and updating system records.

Demonstrated product features and benefits with winning customer-focused sales pitch.

Met sales targets by generating leads among target audiences.

Collaborated with management to resolve concerns and problem calls.

Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.

Boosted customer satisfaction through concise communication and swift problem-resolution.

Maintained accurate sales records to optimise traceability.

• Monitored warehouse safety and swiftly resolved hazards.
• Verified completion of team member training and orientation sessions.
• Led around 50 warehouse personnel to achieve efficiency targets.