Olivia Muir
Stirling North
Summary
Dynamic and detail-oriented professional with experience as a Pharmacy Assistant at Scaffidi Group, excelling in inventory replenishment and customer service. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail, significantly reducing prescription errors while fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Scaffidi Group
10.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
Admin/Student Services Officer
Seaview Christian College
03.2024 - Current
- Strengthened campus community by organizing events, workshops, and seminars for personal development and growth.
- Boosted retention rates by addressing individual student concerns and providing tailored solutions.
- Facilitated student success with personalized academic advising and career guidance.
- Assisted in the development of new courses, ensuring alignment with evolving industry standards and trends.
Retail Store Manager
Reject Shop
07.2023 - 10.2024
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Pharmacy Assistant
Wizard
03.2022 - 01.2023
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Education
No Degree - S3/S4
Pharmacy Guild
08-2025
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Inventory replenishment
Timeline
Pharmacy Assistant
Scaffidi Group
10.2024 - Current
Admin/Student Services Officer
Seaview Christian College
03.2024 - Current
Retail Store Manager
Reject Shop
07.2023 - 10.2024
Pharmacy Assistant
Wizard
03.2022 - 01.2023
No Degree - S3/S4
Pharmacy Guild
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