Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jack Rogers

Port Adelaide

Summary

Driven and personable, I excel in customer service and operational efficiency, as demonstrated at Derrimut 24:7 Gym. My ability to solve problems thoroughly and maintain high standards of cleanliness and stock management, alongside a workhorse mentality and a happy-go-lucky attitude consistently enhances customer satisfaction and workplace morale and efficency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Derrimut 24:7 Gym
10.2024 - Current
  • Deliver exceptional customer service by assisting members with inquiries, resolving issues, and ensuring a welcoming environment.
  • Manage transactions such as sign-ups, cancellations, and account modifications through Debitsuccess and Clubware.
  • Operating the front desk and completion of daily/ necessary administrative tasks.
  • Maintain a clean, safe and hygienic gym by doing floor walks, equipment inspection/ tagging and general cleaning.
  • Monitor and maintain stock levels. Conduct stock checks. Stock rotation and merchandise display.

Bartender

Lighthouse Wharf Hotel
11.2023 - 05.2024
  • Provided excellent customer service through taking orders, greeting customers, serving alcohol, and seating guests in a fast-paced environment all while maintaining a friendly, warm welcoming demeanour.
  • Handled cash transactions and eftpos transactions accurately and with due diligence.
  • Followed opening and closing venue procedures with a precedence for accuracy
  • .Proficient in cocktail, alcoholic and non alcoholic mixed drinks

Cellar Hand

Kingston Estate Winery
01.2018 - 01.2023
  • Facilitated the movement of wine between tanks using rubber lines.
  • Applied chemicals and additives to wine according to prescribed protocols.
  • Maintained accurate records of wine tanks, including volume, type, and production details.
  • Assisted with cellar maintenance and equipment sanitation to uphold quality standards.

Education

High School Diploma -

Ulladulla High School
Ulladulla, NSW
01-2017

Skills

  • Exceptional customer service
  • Work horse mentality
  • Happy go lucky attitude
  • Thorough problem solver

Certification

  • FirstAidPro : First Aid, Basic Emergency Life Support, Cardiopulmonary resuscitation.
  • EOT.EDU.NSW : RSA / TAB
  • DoFoodSafely : Food Handling

Timeline

Customer Service Representative

Derrimut 24:7 Gym
10.2024 - Current

Bartender

Lighthouse Wharf Hotel
11.2023 - 05.2024

Cellar Hand

Kingston Estate Winery
01.2018 - 01.2023
  • FirstAidPro : First Aid, Basic Emergency Life Support, Cardiopulmonary resuscitation.
  • EOT.EDU.NSW : RSA / TAB
  • DoFoodSafely : Food Handling

High School Diploma -

Ulladulla High School
Jack Rogers