7+ years of hospitality experience with 3 years experience in Bar Management. A passion in the wine industry inspired a change of course, industrious, adaptable, focused on achieving high quality outcomes and reliable in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cellar Hand
Treasury Wine Estates
01.2024 - Current
Completed my first vintage in 2024 at the Bilyara Winery, remained working on site for the remainder of the year until vintage 2025.
Core skills: cellar equipment operation, transfers/blending, mixing and sparging, warming/cooling, barrel work including cleaning and sulphuring, cleaning and sanitisation, red vintage experience (operation of bag press, rack and returns, filling fermenters, cleaning, pumpovers and vintage additions).
Maintaining a high standard in all areas of work, safety and responsibility, traceability, quality control and attention to detail.
Proficient ability to work both within a team or independently, strong problem solving skills, punctuality and work ethic.
Greenskeeper
Schloss Roxburghe
03.2023 - 10.2023
Working on a championship calibre golf course and hotel estate in the south of Scotland whilst living abroad
Irrigation, mowing and turf maintenance, equipment operation and repair, general duties around the estate to uphold the exceptionally high standards of the grounds.
Joining this team required great communication, the ability to complete labour intensive work and long hours, attention to detail and problem solving.
Bar Manager
Colonist Hotel
04.2022 - 01.2023
Developed and maintained relationships with key suppliers
Managed a staff of a team of bartenders, resulting in improved efficiency and customer satisfaction
Inventory/stock management, rostering, POS management, quality control and promotions & marketing
Bar Manager
Brompton Hotel
07.2021 - 04.2022
Staff recruitment, induction and performance management
Stock/Bar receiving, invoicing and inventory
Maintaining a high standard sequence of service
Product selection and beverage lists
Quality Control on tap products
POS management
Rostering
Promotions and marketing
Duty Manager
Mile End Hotel
08.2018 - 07.2021
Managed customer service by training staff, overseeing operations and problem solving.
Resolving customer complaints quickly to maximise satisfaction and loyalty.
Managed a team of 20+ employees including bar, restaurant, and gaming staff.
Supervised bar activity and guided team members
Counselor
Sandy Hill Camp & Retreat Centre
06.2016 - 08.2017
Summer Camp in the United States, employee of the waterfront and in charge of structuring lesson plans and safety conditions while coaching water sports and lifeguarding
Encouraged respect for personal property, camp equipment and facilities
Set an excellent example for campers and fellow counselors in all areas, including attitude, cleanliness, rules and reliability
Collaborated with other counselors to provide well rounded activities and experience for the campers
Responded to any problems with maturity and a positive outlook, utilising leadership skills
Identified and responded to any camper behaviour issues
Guided campers in participating fully and successfully in all aspects of camp life and activities
Demonstrated a solid work ethic, working 24 hours a day, 12 days in a row for 9 weeks
Education
Bachelor of Aviation Management -
University of South Australia
Adelaide, SA
Victorian Certificate of Education -
St Josephs College
11.2015
Skills
Effective Time Management
Leadership
Ability to Work Under Pressure
Communication Skills
Ability to Work in a Team
Problem Solving
Certification
Responsible Service of Alcohol, Express Online Training - 2018
Basic Gaming, HITSA Training & Employment - December 2020
Advanced Gaming, HITSA Training & Employment - August 2021
First Aid & CPR, HITSA Training & Employment - August 2021