Jacob Rosewarne
Adelaide
Summary
Dynamic leader with a proven track record at Meliora Marketing, adept in team motivation and problem-solving. Excelled in staffing, recruiting, and maintaining high standards of quality and safety. Skilled in fostering teamwork and collaboration, ensuring project success and exceeding KPIs. Demonstrates exceptional attention to detail and a commitment to excellence.
Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
8
8
years of professional experience
Work History
Team Leader
Meliora Marketing
04.2024 - Current
- Progression: Quickly promoted from Call Agent to 2IC and currently serve as Team Leader.
- Achievements: Earned three pay increases due to outstanding performance and leadership qualities.
- Responsibilities:
- Drive the team’s direction to consistently meet KPIs and targets.
- Delegate tasks, structure the day, and manage workflow.
- Approve leave, review team output, and provide constructive feedback.
- Motivate and lead the team to maintain high productivity and morale.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Sales Consultant
Telstra, Colonnades
04.2023 - 04.2024
- Delivered exceptional customer service by identifying and addressing client needs.
- Consistently met and exceeded monthly KPIs through effective communication and product knowledge.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Grounds Person
GLG, Adelaide Airport
12.2022 - 04.2023
- Maintained airport grounds, ensuring safety and visual appeal.
- Worked diligently to uphold high standards in a fast-paced environment.
- Assisted in the training and mentoring of new groundskeeping staff members to ensure consistent performance and adherence to company standards.
Recruitment Consultant
Volley Recruit
06.2022 - 12.2022
- Contributed to the success of a startup by establishing a strong client and candidate network still in use today.
- Demonstrated exceptional skills in talent acquisition and client relationship management.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
Carpet Technician
Electrodry
11.2021 - 06.2022
- Delivered high-quality couch, carpet, and tile cleaning services, consistently exceeding client expectations.
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odours from carpets without causing damage.
- Handled cash transactions from various customers and organized invoices.
- Maintained and organized the work van, ensuring it remained clean and presentable.
- Increased job value by promoting Electrody's cleaning products and additional stain removal techniques.
Duct Installer
Flowrite
06.2020 - 11.2021
- Ensured precision and quality in duct installations, maintaining project efficiency and client satisfaction.
- Minimized downtime in HVAC operations by swiftly completing complex duct installations in challenging environments.
- Collaborated with team members to complete projects on time and within budget constraints.
- Assembled and installed air conditioning ductwork using personal hand and power tools.
Recruitment Consultant
Techforce Personnel
11.2019 - 06.2020
- Provided tailored recruitment solutions and business development strategies to enhance client operations.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
Leading Hand & Project Manager
Complete Hebel Installation
01.2017 - 11.2019
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Managed projects end-to-end, including quoting, training, and ensuring timely delivery.
- Led teams with a focus on quality and safety in installation projects.
Education
No Degree - Secondary School
Prescott Southern College
Adelaide, SA01-2016
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staffing and recruiting professional
Languages
English
Native or Bilingual
Interests
- Fishing
- Road Trips
- Activities with the wife & kids
Timeline
Team Leader
Meliora Marketing
04.2024 - Current
Sales Consultant
Telstra, Colonnades
04.2023 - 04.2024
Grounds Person
GLG, Adelaide Airport
12.2022 - 04.2023
Recruitment Consultant
Volley Recruit
06.2022 - 12.2022
Carpet Technician
Electrodry
11.2021 - 06.2022
Duct Installer
Flowrite
06.2020 - 11.2021
Recruitment Consultant
Techforce Personnel
11.2019 - 06.2020
Leading Hand & Project Manager
Complete Hebel Installation
01.2017 - 11.2019
No Degree - Secondary School
Prescott Southern College
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