Jaime A. Brocoy II
Coordinator
Jeddah,Al thuqfa St. Fasaliyyah District, Jeddah KSA
Summary
Dynamic Sales Coordinator versed in generating and presenting competitive sales quotes. Drives revenue through meticulous deadline management and product knowledge. Superior record of sales growth and customer retention. Charismatic sales leader offers superior background in sales management. Evaluates KPIs to address underperforming products and services. High-energy sales worker with proven negotiation and organizational skills. Offers proven history of managing high-volume task loads. Astute problem-solver with dedication to profitability and revenue growth.
Overview
11
11
years of professional experience
25
25
years of post-secondary education
Work History
After-sales Coordinator
Bakheet Machinery Co.
Jeddah, Saudi Ariabia
12.2022 - Current
- Completed administrative duties promptly and to meet company standards.
- Handled inbound queries by phone, email and in person in the workshop activities.
- Followed up on after-sales quotes and warranty claim parts in the timeframes.
- Input orders onto parts claim replacement in internal system to maintain updated after-sales records.
- Coordinated after-sales activities with effective communication between service teams and clients.
- Maximized sales opportunities by advising the service coordinators and service managers of future sales follow up.
- Served as point of contact from the branches, expertly handling warranty claims approvals proceeding the machine issues to claim the parts under warranty or not.
- Communicating for parts claim approval to the supplier, giving the customer special privileges for their machine's parts claim within warranty period.
Merchandiser Team Leader
Reer Modern Est.
Jeddah, Saudi Arabia
06.2021 - 09.2022
- Resolved employee relations issues and navigated disciplinary proceedings.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Fostered positive employee relationships through communication, training and coaching.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Recognized exceptional individual performance for improved motivation.
- Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
- Promoted professionalism among staff to develop productive relationships.
Visual merchandiser
Nice Store
Jeddah, Saudi Arabia
06.2019 - 09.2021
- Planned aesthetically pleasing displays to showcase company products and capture new sales.
- Reviewed product performance on periodic basis to refine marketing and merchandising strategies.
- Optimized product and display locations to generate maximum visual impact.
- Updated floor design for facility to make best use of sales space, enhancing product presentation.
- Liaised with store owners and managers to optimise set up of visual merchandising campaigns.
- Replenished display inventory, restructuring based on available stock.
- Facilitated inventory flow management to reduce backstock.
Store manager
Al Hokair Corp.
Jeddah, Saudi Arabia
02.2013 - 09.2018
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Understood what drives overall business success and prioritised and delivered quality results.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Education
First year level - AIRCRAFT ENGINEERING
PATTS COLLEGE OF AERONAUTICS
SUCAT CITY 05.2002 - 03.2004
Diploma - Secondary Education
BURUANGA ACADEMY
BURUANGA AKLAN 05.1999 - 03.2022
Skills
- Innovative sales strategy
- Inspiring leadership style
- Target driven
- Team motivation techniques
- Relationship management
- Sales training
- Retail Visual Skills
- Optimistic planner
- Persuasive skills
Timeline
After-sales Coordinator
Bakheet Machinery Co.
12.2022 - Current
Merchandiser Team Leader
Reer Modern Est.
06.2021 - 09.2022
Visual merchandiser
Nice Store
06.2019 - 09.2021
Store manager
Al Hokair Corp.
02.2013 - 09.2018
First year level - AIRCRAFT ENGINEERING
PATTS COLLEGE OF AERONAUTICS
05.2002 - 03.2004
Diploma - Secondary Education
BURUANGA ACADEMY
05.1999 - 03.2022
Similar Profiles
ABDELMONEM NEZAR ABDELMONEM JAMALABDELMONEM NEZAR ABDELMONEM JAMAL
Division Manager at Bakheet Co. for MachineryDivision Manager at Bakheet Co. for Machinery
NORA JEHAD ALRAYESNORA JEHAD ALRAYES
Intern at Asool & BakheetIntern at Asool & Bakheet
McKade Johnson (Mac)McKade Johnson (Mac)
Inside Rental Sales Representative at Blanchard Machinery (Caterpillar Machinery)Inside Rental Sales Representative at Blanchard Machinery (Caterpillar Machinery)