A highly skilled and dependable IT Technical Support Specialist with over 15 years of extensive experience in providing technical assistance, troubleshooting, and system maintenance. Demonstrated expertise in managing field operations, supporting complex IT infrastructures, and resolving technical issues in real-time. Adept at using a variety of tools and systems, including VPN circuit, FTTx, and advanced network troubleshooting. Known for exceptional problem-solving skills, strong customer service abilities, and an ability to manage multiple tasks efficiently under pressure. Seeking an opportunity in a dynamic organization to leverage my technical expertise and contribute to its growth, particularly in the Information Technology sector.
NETWORK CONFIGURING
Cisco Certified Networking
Professional -Enterprise CCNP
ITIL 4 Foundation
Valid Driving licensee
Transformable Iqama