Jamal Khalifa
Riyadh, Almalaz,Saudia arabia
Summary
Experienced in networking and network security with NSE4 and PCNSA certified Network Security Engineer, al's Wireless CWNA certified, Networking and Security. highly proficient in Cisco routing and switching, FortiGate, and open-source firewalls. skilled in STP, VLANs, TCP/IP, BGP, OSPF, MPLS, VPN, IPsec, as well as monitoring tools such as have hands-on experience with FortiGate , VMware Workstation. My skills strong problem-solving and analytical skills. I have a proven ability to handle multiple projects and priorities simultaneously. seeking a challenging position in network security engineering and network administrator engineering where to utilize my skills and experience while actively pursuing professional growth.
Overview
6
6
years of professional experience
Work history
Network and Security Engineer
Gulf-Solutions, Al-Jammaz Technologies
Riyadh, Saudi Arabia
01.2022 - Current
- Assist on technical communications with customer/partner, to ensure closure of sales order; Ensuring that the solution can deliver on the customer's requirements; Work closely with Level 2 support, if case issue is escalated to Level 3; Maintain rapport with customers and competence in managing vendors
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers
- Talk with customers and engineers to assess equipment needs and to determine system requirements
- Collaborate with sales teams to understand customer requirements and provide sales support.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Performed acceptance testing to deliver integration and interoperability of network technologies.
- Employed firewalls to safeguard network security and block unauthorised access.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
Technical Support Engineer
Al | Sharhan Contracting Company
Riyadh, Saudi Arabia
07.2021 - 01.2022
- Assisted clients with general support for hardware, peripherals, network connections, and external software .
- Resolve help desk tickets .
- Level 2 / Tier 2 support when outside the scope of L1/T1 technician support .
- Applications software systems such as the Microsoft Office .
- Operating and maintaining all installed networking resources (routers, switches, firewalls, Network Management Systems, etc.) .
- Troubleshot operating systems, hardware and software problems to identify root causes.
Telecommunications Engineer
FOURTEC LIMITED
03.2020 - 07.2021
- I worked at Four tech for maintenance company limited (MTN Project), as Telecom Engineer , performing preventive maintenance, corrective maintenance and troubleshooting for Huawei / Ericsson telecom equipment ane Electrical Control Issue .
- Commissioning and monitoring of complex telecommunication equipment and facilities and handles Huawei / Ericsson equipment
- BTS(indoor/outdoor macro BTS and mini BTS), VSAT and Fiper Optics
- Commercial in testing, commissioning, integrating, supporting, fault analysis
- Diagnosis of telecom products systems issue and trapshooting .
Technical Support Engineer
Al-Jawda Educational Institute
04.2019 - 03.2020
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
- Troubleshooting and solve PC operating system software problems.
- Installing Wire/wireless devices such as a Fingerprint device in the attendance system,
preparing monthly reports. - Installation and management of Cameras (CCTV) for more than six branches of the
institution
TerinerZain Sudan • Sudan
10.2017 - 10.2017
Education
Bachelor of Science - BS - Electrical, Electronics and Communications Engineering
Omdurman Ahlia University
Skills
- Security planning
- Security technologies
- Switching protocols
- Troubleshooting network issues
- Network configuration
- Firewalls and endpoint security
- Engineering documentation
- Network engineering
- User support
- Network diagnostics
- Network security management
- Network infrastructure protocols
Accomplishments
- Fortinet Network Security Expert Level 4 (NSE4)
- Palo Alto Networks Certified Network Security Administrator (PCNSA)
- Huawei Routing & Switching Certification ( HCIA )
- Certified Wireless Network Administrator ( CWNP )
- RUCKUS ICX Implementer Accreditation ( RICXI )
- Huawei ( EHS )
- Palo Alto Networks Systems Engineer (PSE) - Strata Associate
Languages
Arabic
Native
English
Native
Timeline
Network and Security Engineer
Gulf-Solutions, Al-Jammaz Technologies
01.2022 - Current
Technical Support Engineer
Al | Sharhan Contracting Company
07.2021 - 01.2022
Telecommunications Engineer
FOURTEC LIMITED
03.2020 - 07.2021
Technical Support Engineer
Al-Jawda Educational Institute
04.2019 - 03.2020
TerinerZain Sudan • Sudan
10.2017 - 10.2017
Bachelor of Science - BS - Electrical, Electronics and Communications Engineering
Omdurman Ahlia University
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