JAMAL MOHAMED
JEDDAH
Summary
Dynamic sales and logistics professional with a proven track record at Go Telecom and DHL Contractor. Expert in business development and staff training, I excel in driving revenue growth and enhancing operational efficiency. Recognized for effective networking and strategic planning, I consistently achieve targets while delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Shipping and Logistics
DHL Contractor
Toronto
05.2020 - 10.2024
- Coordinated Shipping Operations
- Documentation Compliance
- Inventory Coordination
- Tracking and Reporting
Sales Supervisor
Rogers Telecom
Toronto
05.2017 - 03.2020
- Team Leadership: Guided sales team to hit telecom targets
- Sales Target: Achieved sales quotas for plans and devices
- Training: Coached staff on telecom offering, upselling techniques
- Monitoring team Performance
Sales Support Specialist & FTTH Activation Team Leader
Go Telecom
Riyadh
05.2014 - 03.2017
- Provided extensive support in sales, technical and business areas to key accounts
- Used effective data analysis and sales strategies to increase profitability and develop system or organization for projects
- Payroll Administration: Processed payroll and ensured compliance with regulation
- Tracked sales data to assess trends and make proactive strategy changes
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
- Performance Management: Conducted evaluation and set team goals
- Set up contracts, negotiated rates and hammered out service terms
- Brought in new accounts through successful networking strategies and promotional approaches
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Evaluated training needs and developed appropriate class offerings
- Worked closely with network administrators and server engineers to ensure quality service
Sales Representative
Go Telecom
Riyadh
05.2012 - 04.2014
- Developed and implemented sales strategies to increase revenue
- Communicated with customers to understand needs and recommend appropriate solutions
- Identified client needs, built relationships and overcame objections to drive sales
- Provided sales consultations on functional and stylistic benefits of each custom product
- Helped resolve client problems quickly with superior customer service
- Managed inventory control, cash control and store opening and closing procedures
- Prepared sales contracts
Education
Advance Diploma - Logistics and Supply chain
Canadian Colleges of Science and Technology
Toronto, ON01.2024
High School Diploma -
SCAS School
Toronto, ON01.2018
Diploma - Computer Maintenance
Cairo Microsoft
Cairo01.2012
Skills
- Marketing familiarity
- Flexibility skills
- Staff training/development
- Networking skills
Timeline
Shipping and Logistics
DHL Contractor
05.2020 - 10.2024
Sales Supervisor
Rogers Telecom
05.2017 - 03.2020
Sales Support Specialist & FTTH Activation Team Leader
Go Telecom
05.2014 - 03.2017
Sales Representative
Go Telecom
05.2012 - 04.2014
Advance Diploma - Logistics and Supply chain
Canadian Colleges of Science and Technology
High School Diploma -
SCAS School
Diploma - Computer Maintenance
Cairo Microsoft
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