Jamala Gasimova
Al Khobar,KSA
Summary
With strong focus on teamwork, communication, and problem-solving, I bring reliable and adaptable approach to any task. Experience in customer service has honed my attention to detail and ability to manage time effectively. Eager to learn and contribute, I am ready to support daily operations and ensure smooth workflow, while maintaining positive attitude and professionalism.
Overview
11
11
years of professional experience
Work History
Office Call Operator
Kontakt Home
Baku, Azerbaijan
06.2016 - 03.2017
Resolved customer queries regarding company products, collaborating with financial and administration teams to ensure effective solutions.
Guide and Computer Specialist
Museum
Baku, Azerbaijan
09.2006 - 09.2016
- Guiding people who visit museum, explaining and introducing them to things in museum.
- Working on preparing programs, computing works and all other regarding software.
- Kept close watch of guest activities to maintain group safety during tours.
- Helped people of diverse backgrounds connect to historical sites and expand knowledge.
- Educated guests about conservation strategies for specific locations.
Education
Bachelor of Science - Languages
Baku State University
Baku01-2006
Skills
- Call handling
- Customer service
- Data entry
- Customer engagement
- Office administration
- Time management
- Problem solving
- Team collaboration
- Communication skills
Timeline
Office Call Operator
Kontakt Home
06.2016 - 03.2017
Guide and Computer Specialist
Museum
09.2006 - 09.2016
Bachelor of Science - Languages
Baku State University