Jamal Altaki
Alkhobar,Kingdom Of Saudi Arabia
Summary
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Motivated worker eager to improve and streamline service procedures to maximise team efficiency and customer satisfaction. Specialised in quality, speed and performance improvements.
Overview
7
7
years of professional experience
Work History
Electronic Service
Visa Office
Alkhobar , Saudi Arabia
08.2021 - Current
- Communicated clearly and effectively with service users, ascertaining technical issues and providing swift, appropriate resolution.
- Maintained excellent relationships with Number client load.
Supervisor
OBI
Riyadh, Saudi Arabia
05.2018 - 02.2019
- Strategically handled staff schedules and rotas for effective workload planning and management.
- Kept work environments safe and efficient at all times.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Trained and led talented teams to surpass objectives.
- Offered instruction, coaching and motivation to employees during shift.
Receptionist
Hotel
Jeddah, Saudi Arabia
02.2017 - 10.2017
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Prepared packages for shipment, pick-up or courier delivery to customers.
- Greeted customers and visitors in person and via telephone calls.
- Provided clerical support to company employees, including copying, faxing and file management.
Education
Bachelor - American English Literature
Shaqra
Shaqra, Saudi Arabia01.2020
Skills
able to make decisions and solve problems
Communication Skills
Lead Qualification
Organization
Agile
Using Computer
Timeline
Electronic Service
Visa Office
08.2021 - Current
Supervisor
OBI
05.2018 - 02.2019
Receptionist
Hotel
02.2017 - 10.2017
Bachelor - American English Literature
Shaqra
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