Jamal Nawwaf Fandi Anakreh
Sr. Manager
Riyadh
Summary
Performance-driven Vice President with 29 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
VP, Cybersecurity Solutions and Cloud Services
Anazeem Technology
Riyadh
03.2021 - Current
- Anazeem Technology is a leading Information and Communications Technology (ICT) Solutions and Services Provider in the Saudi Market.
- Key Responsibilities and Achievements:
- Develop Cybersecurity business to achieve corporate revenue growth of this business type
- Motivate and supervise sales team to meet company goals.
- Built deep and strong business relationships with Cybersecurity Vendors and distribution partner sales teams and channel teams.
- Manage and control financial relationship with Cybersecurity distributors in Saudi Arabia.
- Develop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plans
- Increasing company portfolio by adding new solutions with existing and new vendors to be providing to our clients and insure that these solutions are demanded in the market
- Review and identify the tenders we are looking to participate in by using my strong relationship with vendors, distributors and clients (end User)
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Products Group Manager & International Business Manager
Sahara Net
Riyadh
06.2018 - 03.2021
- Sahara Net is a leading Information and Communications Technology (ICT) Provider in the Saudi Market, offering various complementary services in Connectivity, Hosting, Optimization and Cybersecurity
- Key Responsibilities and Achievements:
- Develop business models and plans to achieve corporate revenue growth
- Motivate and supervise the products team and PS team to meet departmental goals
- Monitor and evaluate metrics to measure the efficiency of the business plan
- Recommend innovative product ideas to improve sales and profitability of Cyber Security solutions, Cloud Services solutions, and Connectivity solutions.
- Maintain strong business relationships with Cybersecurity, Cloud and Connectivity vendors and identify new business opportunities.
- Hire and train new candidates for the products team using experts team of Vendors and Distributors.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used vendor expertise to deliver educational content to sales team.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Riyadh and Yanbu Branch Manager
Sahara Net
Riyadh
02.2015 - 05.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and maintained courteous and effective working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Develop and implement sales and profitability plans according to account management principles that ensure the development and maintenance of account plans.
- Provide training, coaching, development, engagement, and motivation to bring out the best in each team member of the branch.
- Take on the responsibility for the orientation of all new employees and evaluation of all employees in the branch included Sales team, Pre-sales Team, Technical Support Team and Collection Team.
- Regularly evaluate the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.
- Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and company in the local area.
Jubail and Yanbu Branch Manager
Sahara Net
Jubail
04.2013 - 01.2015
- Increased customer satisfaction by resolving issues.
- Prepared variety of different written communications, reports and documents.
- Worked with customers to understand needs and provide excellent service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved operations through consistent hard work and dedication.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Business Sales Manager
Etihad Atheb Telecom GO
Khobar
05.2011 - 11.2012
- Etihad Atheeb Telecom GO is one of the main telecom companies in Saudi.
- Key Responsibilities:
- Develop Business Sales strategy, business plan and budget in line with Corporate Strategy
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Define and update Business Sales section’s KPI’s in line with Corporate Strategy
- Manage and monitor the execution of all projects related to Business Sales section
- Achieve Sales targets for Business Sales set by the Director, Business Sales
- Develop account and relationship management strategies with the Enterprise/SME/SOHO and protect the account from any competitive activity
- Follow up and support sales team is one of my main aims to achieve our goals
- Market feedback for coverage and reporting the potential areas is one of my responsibilities
Sales Manager - Eastern Province
Shabakah Net
Dammam
03.2009 - 04.2011
- Key Responsibilities and Achievements:
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used vendor expertise to deliver educational content to sales team.
- Established and cultivated solid business relationships with new or existing customers.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Chaired sales roadmaps, Annual sales Plans, various projects in addition to leads evaluation and reported the sales KPIs with action plans presented to executive management
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
- Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
- Enhance customer base and improve sales customer satisfaction levels
- Targeting cover all sectors in eastern province like government, corporate, enterprise, consumers, SMB.
Sun Microsystems Product Manager
Al-Jammaz Distribution
Riyadh
06.2006 - 01.2009
- Engaged in charting worked with Al-Jammaz Distribution as a, and contributed towards enhancing business volumes and growth to achieve revenue and profitability targets
- Key Responsibilities and Achievements:
- Coordinated and communicated between Sun Microsystems Inc
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Boosted customer base penetration using creative promotional approaches.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Monitored market trends and competitor performance to update promotional strategies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Channel development Manager
Al-Jammaz Distribution
Riyadh
11.2005 - 06.2006
- Al-Jammaz Distribution is the main distributer in Saudi Arabia for Cisco Systems, Sun Microsystems, APC-EMG, Acer, Saifor, Microsoft, Thomson Speed Touch, EMC, Brand-Rex, IOMEGA and Panduit
- Key Responsibilities and Achievements:
- The main target of my responsibility was increasing the volume of sales with horizontal growth focusing on SMB segment
- Coordinated sales activities with partners and resellers to identify and close new business.
- Facilitated channel engagement to support territory sales goals.
- Cultivated and developed strategic partnerships to build assigned territory.
- Maximized coverage within defined regions to penetrate organizations to utilize products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Created the annual business plan to achieve sales targets for all products in Saudi Arabia with full follow up with vendors and sales team
Sales & Marketing Manager
Dwalej Technology
Riyadh
06.1999 - 10.2005
- Key Responsibilities and Achievements
- Prepared educational solutions (Software’s, e-learning, ASP), Technical Solutions (Replication CD-ROOM, Packaging,
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.
- Modification), Distributing Universal Software, Fun Learning (with LEGO Education)
- Build a new commission system and salary for sales representatives and sales supervisor depend on the targets
- Organize and manage all exhibitions the company members
- Increased sales and customer satisfaction through personalized servicing.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Business owner
National Academy for Systems and Applications
Irbid
09.1993 - 06.1999
- One of the first training center in the northern region, it contains three main departments (Computer Training Dept., Interactive Languages Dept., and Service Dept
- Key Responsibilities and Achievements
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Trained and motivated employees to perform daily business functions.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Created and monitored promotional approaches to increase sales and profit levels.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Organized and mange seven exhibitions in Yarmouk University
Education
Bachelor of Science - Computer Science
Yarmouk University
Irbid 08.1989 - 08.1993
Skills
Computer Skillsundefined
Certification
Cisco Customer Success Manager, Cisco Certified Specialist, (Cisco ID CSCO14065034) Certificate Verification (YDVKZ6ZNFLE112WR) 20 Dec 2021.
Timeline
Cisco Customer Success Manager, Cisco Certified Specialist, (Cisco ID CSCO14065034) Certificate Verification (YDVKZ6ZNFLE112WR) 20 Dec 2021.
12-2021
VP, Cybersecurity Solutions and Cloud Services
Anazeem Technology
03.2021 - Current
Strategic Management – Implementing and Evaluating Strategy Revised, (1495-18489753) ALISON, 22, Oct 2020.
10-2020
Products Group Manager & International Business Manager
Sahara Net
06.2018 - 03.2021
Business Enablement Workshop, Sahara Net, 07 Jan 2018.
01-2018
The Bonafide Leadership, May 2016, KIATA – Riyadh – Saudi Arabia
05-2016
Riyadh and Yanbu Branch Manager
Sahara Net
02.2015 - 05.2018
Management, Leadership and Employee Engagement Skills, The Academy for Sales, Dec. 2014 Bahrain
12-2014
Jubail and Yanbu Branch Manager
Sahara Net
04.2013 - 01.2015
Business Sales Manager
Etihad Atheb Telecom GO
05.2011 - 11.2012
Sales Manager - Eastern Province
Shabakah Net
03.2009 - 04.2011
Sun Microsystems Product Manager
Al-Jammaz Distribution
06.2006 - 01.2009
Channel development Manager
Al-Jammaz Distribution
11.2005 - 06.2006
Selling skills and costumer care as Trainer, 24-25 June 2001, Dwalej Technology – Riyadh
06-2001
Invitation to success training session, 23 June 2001. Dwalej Technology – Riyadh
06-2001
Sales & Marketing Manager
Dwalej Technology
06.1999 - 10.2005
Business owner
National Academy for Systems and Applications
09.1993 - 06.1999
Bachelor of Science - Computer Science
Yarmouk University
08.1989 - 08.1993
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