JAMEEL SALEH ALGHAMDI
Mechanical Engineer
Al Bahah,6901
Summary
Water Services Department in Al-Baha Region
Excellent reputation for resolving problems and improving customer satisfaction.
Experienced billing and complaints supervisor with over 5 years of experience in
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Billing and Complaints Supervisor
Contracted with the Department of water Services in Al-Baha Region
Al-Baha
01.2015 - Current
Work on billing programs since starting the billing systems ,
Participating with the working team to update customer data on paper on the previous systems of the CCB , Working on a Hayat CCB system - back office , Billig Issuance , Supervising the complaints department , Work on correcting the wrong meter data and linking it to AMR systems to raise the actual billing rate for the month of March of 2021 to 95%, and the goal has been achieved
Education
Bachelor of Science - Mechanical Engineering
Al-Baha University
AL-Baha 10.2009 - 06.2014
Skills
Arabic
Timeline
Billing and Complaints Supervisor
Contracted with the Department of water Services in Al-Baha Region
01.2015 - Current
Bachelor of Science - Mechanical Engineering
Al-Baha University
10.2009 - 06.2014
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