Jameela Saeed
Riyadh,Saudi Arabia
Summary
Results-driven professional specializing in time management, corporate event planning, and operations oversight. Expertise in Microsoft Office, CRM systems, and social media strategy, with a focus on client analytics and performance monitoring. Proven ability to coordinate projects and plan events while demonstrating executive presence and decision-making authority. Committed to achieving impactful results through strategic planning and operational excellence.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work history
General manager
Firnas Aero
Jeddah/Riyadh
2024.01 - Current
- Developed strategic business plans, enhancing corporate vision and objectives.
- Recruited and managed senior staff with focus on delivering clear results.
- Monitored operations to assess and highlight results.
- Established successful partnerships with other companies for mutual growth.
- Defined company direction through careful strategic planning.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Built high-performing teams to achieve organisational objectives.
- Led company-wide restructuring to streamline operations.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Improved staff retention with robust HR policies and procedures.
- Established a positive work environment which promoted staff morale and productivity.
Executive Office Manager
Finas Aero
2023.01 - 2024.01
- Assist in managing and scheduling meetings and appointments for all stakeholders.
- Facilitate collaboration and communication among departments to support workflow efficiency.
- Provide professional support to visitors, ensuring a positive experience.
- Improved office functionality with proactive maintenance of equipment and supplies.
- Provided executive support to CEO, enhancing decision-making capabilities.
Client Solution
2021.02 - 2022.12
- Assisted in building and managing relationships with key clients and agency partners.
- Engaged with customers to identify active opportunities and engagements.
- Supported understanding of client requirements and proposed suitable solutions.
Office Manager
Ain Company
2020.01 - 2021.01
- Provide administrative support to executives and team member, including calendar management, schedule meetings, and handling correspondence.
- Assist with travel arrangement, accommodation, and logistics for employees and visitors.
- Manage and maintain office documentation, records, and filing system.
- Handle confidential information and sensitive documents with discretion and professionalism.
- Manage invoices, payments, and reimbursements related to office expenses.
- Assist in the onboarding process for new employees, including the set up for workstations, providing necessary resources and facilitating orientation.
- Implement and Improve policies and procedures, and a full system to enhance efficiency.
Receptionist and Call Center Coordinator
Via Center for Plastic Surgeries and Medical Spa
2015.09 - 2019.11
- Facilitated welcoming environment for patients and visitors.
- Assisted with phone calls, scheduled appointments, and addressed inquiries about services and procedures.
- Collected patient information, verified insurance details, and updated records accordingly.
- Organised and coordinated patient appointments, tests, and consultations.
- Managed referrals to specialists and maintained communication regarding patient care plans.
Education
Network Engineering
New Horizons Centre
English Language
Arab Open University
Skills
- Time management
- Microsoft Office proficiency
- Corporate event planning
- Social media strategy
- CRM expertise
- Client analytics
- Operations oversight
- Performance monitoring
- Executive presence
- Decision-making authority
- Project management
LANGUAGES
English
Arabic
PARTICIPATED EVENTS
- Dubai Airshow
- Finas Aero Exhibitor 2021
- GEC Global Entrepreneurship Congress
- Finas Aero Exhibitor 2022
- Hajj and Umrah Expiation
- LEAP
- Biban
- Finas Aero Exhibitor 2023
Timeline
General manager
Firnas Aero
2024.01 - Current
Executive Office Manager
Finas Aero
2023.01 - 2024.01
Client Solution
2021.02 - 2022.12
Office Manager
Ain Company
2020.01 - 2021.01
Receptionist and Call Center Coordinator
Via Center for Plastic Surgeries and Medical Spa
2015.09 - 2019.11
English Language
Arab Open University
Network Engineering
New Horizons Centre