Jamila Mahmodi
Adelaide
Summary
Dynamic Sales & Marketing Coordinator with a proven track record at Estilo Furniture + Lighting, excelling in CRM management and exceptional communication. Achieved consistent sales growth by exceeding quarterly targets and enhancing brand visibility. Skilled in fostering client relationships and adept at multitasking, I bring a blend of strategic marketing and interpersonal skills to drive success.
Overview
13
13
years of professional experience
Work History
Sales & Marketing Coordinator
Estilo Furniture + Lighting
06.2023 - Current
- Conducted market research to identify potential customers and analyze competitor strategies.
- Supported email marketing initiatives by drafting content and monitoring campaign performance.
- Facilitated communication between sales and marketing teams to align goals and share insights.
- Organized product demonstrations and training sessions for new and existing clients.
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Enhanced brand visibility by managing online presence, including company website and social media accounts.
- Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Barista
Nauti Buoy
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Toetjes
06.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Retail Sales Associate
Saintgarde
02.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Barista
Hark Coffee Roasters
02.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Restaurant Manager
Bowlsome
11.2017 - 01.2023
- Streamlined inventory processes with regular audits, reducing waste.
- Resolved guest complaints with prompt, personalized service.
- Managed budgets to ensure sustainability and minimize overspending.
- Enhanced staff performance with coaching and mentoring, building upon skills.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Cafe Worker
Public Caffe
01.2014 - 10.2016
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Assistant Teacher
Tatar Ethnic School
08.2011 - 02.2012
- Collaborated with parents and guardians to build strong communication channels for student success.
- Assisted in classroom management to promote a respectful and productive learning atmosphere.
- Supported assessment and feedback processes for students to track academic progress.
- Organized materials and resources for lessons to ensure smooth daily operations.
Education
Bachelor of Media - Marketing
University of Adelaide
Adelaide, SA04-2019
Bachelor of Nutrition & Food Science -
University of South Australia
Adelaide, SA09-2013
Skills
- Sales presentations
- Direct mail campaigns
- CRM management
- Press release writing
- Sales support
- Marketing
- Product and service sales
- Brand management
- Sales pipeline development
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
Languages
English
Native or Bilingual
Tatar
Limited Working
Interests
- Coffee dates on a cold crispy morning
- Coffee dates on a warm sunny morning
- Reading Running my Book Club
- Cooking, Eating Drinking
- Fashion and Style
- Yoga, meditation, wellness, fitness, pilates, gym
- Travelling!!!
Timeline
Sales & Marketing Coordinator
Estilo Furniture + Lighting
06.2023 - Current
Barista
Nauti Buoy
03.2023 - Current
Retail Sales Associate
Saintgarde
02.2023 - 06.2023
Barista
Toetjes
06.2022 - Current
Barista
Hark Coffee Roasters
02.2022 - 02.2023
Restaurant Manager
Bowlsome
11.2017 - 01.2023
Cafe Worker
Public Caffe
01.2014 - 10.2016
Assistant Teacher
Tatar Ethnic School
08.2011 - 02.2012
Bachelor of Media - Marketing
University of Adelaide
Bachelor of Nutrition & Food Science -
University of South Australia
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