JAN MARK Dela Vega
Bashair Ansari St., Bawadi District, Jeddah,Saudi Arabia
Summary
Well-trained food service crew with more than two years experienced abroad. Have records providing good service in the restaurant vicinity and total customer satisfaction by maintaining high cleanliness and hospitality inside the working place; well driven and always focus on the task given. Committed in maintaining the standard provided by the restaurant as well as the country.
Overview
5
5
years of professional experience
Work History
Party Decorator
A&J Events
04.2021 - Current
- Assessed customer needs and interest for activity planning.
- Achieved service targets by evaluating levels and adjusting strategies.
- Maintained discipline and safety through rule enforcement.
- Operated entertainment equipment during events and ceremonies.
- Resolved participant complaints by identifying and resolving issues.
- Organized, led and promoted interest in recreational activities.
Fast Food Server
Kurru (Leylaty Group Of Company)
02.2021 - 05.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Participated in set-up,opening and closing procedures.
- Managed orders from start to finish, verifying quality and quantity before bagging customer items.
- Prepared and served hot and cold beverages.
- Relayed orders to kitchen staff with high accuracy and speed.
- Took orders and resolved complaints using effective communication skills.
Local Store Marketer
McDonalds (Reza Food Services)
11.2019 - 11.2020
- Organized presentation decks, signage and collateral for events and promotions.
- Implemented tracking systems to monitor campaign analytics.
- Enforced brand guidelines in deliverables to deliver cohesive and consistent brand strategy.
- Identified and researched new sources of prospective customer data.
- Designed and implemented successful marketing campaigns for trade shows, conventions and social media.
- Collected and analyzed customer data to identify potential markets and demand tickets.
Fast Food Server
McDonald's (Reza Food Services)
11.2018 - 11.2019
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times through expert order processing.
- Prepared and served cold and hot beverages.
- Contributed to positive restaurant reputation by greeting and serving customers with professionalism.
- Relayed orders to kitchen staff with high accuracy and speed.
- Managed orders from start to finish, verifying quality and quantity before bagging customer items.
- Delivered orders promptly by assisting kitchen staff.
- Cleaned and replenished supplies in dining areas to keep restaurant visually appealing.
- Collected and disposed of trash in adherence to set regulations and standards.
- Took orders and resolved complaints using effective customer communication and skills.
- Complied with food safety and sanitation regulations for mcdonald's establishment.
- Prepared sandwiches and salads for sale to customers.
- Wrapped and bagged customers orders for take-out customers.
Education
Bachelor of Science - Secondary Education
Batangas State University (Balayan Campus)
Caloocan, Balayan, Batangas03.2017
Skills
- Dependable and Responsible
- Activity Planning
- Time Management
- Multitasking Abilities
- Self-Motivated
- Decision-Making
- Event Coordination
- Record Keeping
- Leadership
Awards
1. Archie Awardee 2020
- for being the top performer during local store marketing class held at Mcdonald's RFS.
2. Dean's list Awardee 2020
- in recognition on consistently excellent performance during crew development class (total customer satisfaction, food safety and sanitation.
3. Restaurant Capital of the Year 2019
- plaque award in recognition in delivering restaurant high sales in McDonald's Hamra Branch through QSC and V.
4. Best in Drive Thru 2019
- in recognition for achieving the target sales in drive thru section in McDonald's Ahad Rufaidah branch.
Languages
Tagalog (Filipino)
Native language
English
Intermediate
B1
Arabic
Elementary
A2
Interests
- reading books related to science
- volleyball
- indoor games (chess)
Timeline
Party Decorator
A&J Events
04.2021 - Current
Fast Food Server
Kurru (Leylaty Group Of Company)
02.2021 - 05.2021
Local Store Marketer
McDonalds (Reza Food Services)
11.2019 - 11.2020
Fast Food Server
McDonald's (Reza Food Services)
11.2018 - 11.2019
Bachelor of Science - Secondary Education
Batangas State University (Balayan Campus)
Similar Profiles
Amanda SavinoAmanda Savino
Server/Bartender at 24 Carrots Events Catering And EventsServer/Bartender at 24 Carrots Events Catering And Events
David RomanDavid Roman
Student Volunteer at River Ridge High School Events & Community EventsStudent Volunteer at River Ridge High School Events & Community Events
Mateo GarciaMateo Garcia
Security Guard at 24 Carrots Events Catering And EventsSecurity Guard at 24 Carrots Events Catering And Events