Jarrad de Prinse
Disability Support Worker
2 Bowey Avenue, Enfield
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualised patient care. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong interpersonal and communication skills.
Overview
18
18
years of professional experience
Work History
Customer Service and Sales
Harvey Norman
1 2009 - Current
- Provide exceptional customer service by addressing concerns promptly and proactively working to resolve any issues that arose during transactions or after-sales support interactions.
- Pitch products and services to potential customers, securing new deals and sales opportunities.
- Organise customer repairs and returns including organising couriers
- Enhance employee performance through consistent training and mentoring in customer service and sales techniques.
- Coordinate closely with other departments such as Customer Service and Sales to resolve any invoice discrepancies or disputes.
Product Manager
Portable Audio
01.2013 - 01.2014
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
Stock handler
Go-Lo
01.2006 - 04.2007
- Optimized storage space utilization with strategic organization of inventory items.
- Increased accuracy in inventory management through diligent record-keeping and frequent updates on stock levels.
- Enhanced warehouse safety by adhering to company guidelines and ensuring proper storage of materials.
- Assisted in reducing product damage by carefully handling fragile items during the stocking process.
Stock Handler and Food Service Attendant
Globe Derby Paceway Restaurant
01.2007 - 01.2009
- Managed high volume of customer orders, maintaining accuracy and efficiency under pressure.
- Collaborated with team members for efficient order fulfillment, resulting in increased customer satisfaction.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Customer Service and Sales
Yo Fresca
01.2007 - 05.2008
- Provided exceptional customer service and processed orders, service requests and applied information to customers.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Trained and supervised team to use proper sales techniques, apply best practices and comply with protocols and regulations.
- Assisted with merchandising efforts by stocking shelves and arranging displays for optimal visual appeal.
Education
Certificate III in Disability
Australian Workplace Training
Elizabeth, SA05.2024
High School Diploma -
St. Paul's College
Grand Junction Rd., Gilles Plains 04.2001 -
Skills
- Exceptional interpersonal communication skill
- Relationship Building
- Risk Assessments
- Lifestyle Support
- Time Management and problem -solving abilities
Qualifications
- Working with Children Check
- CPR and First Aid
- Manual Handling
- National Police Clearance
- Full driver's license
- Reliable vehicle
Accomplishments
- Volunteer Swimming Instructor at Salisbury Royal Life Saving Club (volunteer since 2005)
References
Dominic Scopacasa
Support Worker, Mable
scopadom74@gmail.com
0422680799
Sam Calabrese
Second in Command, Harvey Norman Gepps Cross
sam.calabrese@au.harveynorman.com
0411420300
Filomena Augimeri
Manager, Harvery Norman Gepps Cross
filomena.augimeri@au.harveynorman.com
0409670591
Timeline
Product Manager
Portable Audio
01.2013 - 01.2014
Customer Service and Sales
Yo Fresca
01.2007 - 05.2008
Stock Handler and Food Service Attendant
Globe Derby Paceway Restaurant
01.2007 - 01.2009
Stock handler
Go-Lo
01.2006 - 04.2007
High School Diploma -
St. Paul's College
04.2001 -
Customer Service and Sales
Harvey Norman
1 2009 - Current
Certificate III in Disability
Australian Workplace Training
Similar Profiles
James WatsonJames Watson
Subcontractor at Harvey NormanSubcontractor at Harvey Norman
Brandon OvertonBrandon Overton
Warehouse Worker at Harvey Norman HamiltonWarehouse Worker at Harvey Norman Hamilton
Kathleen LamKathleen Lam
Sales Consultant (Electrical) at Harvey NormanSales Consultant (Electrical) at Harvey Norman
Michael clarkeMichael clarke
Proprietor at Harvey Norman FurnitureProprietor at Harvey Norman Furniture
Maricel TeroMaricel Tero
Sterile Processing Technician at Bone and Joint Institute Hartford HospitalSterile Processing Technician at Bone and Joint Institute Hartford Hospital