
Accomplished IT professional with extensive expertise in networking, operating systems, and security monitoring. Proficient in managing and securing cloud platforms such as AWS and Azure, with a strong foundation in system administration including Active Directory and Group Policy. Demonstrates advanced skills in automation and scripting using Python, Bash, and PowerShell. Experienced in implementing ITIL 4 frameworks and compliance standards like NIST and ISO 27001. Adept at utilising helpdesk tools for efficient ticketing system management and remote support. Career goals include advancing cybersecurity measures within cloud environments to enhance organisational resilience.