JASIM ALHOMOD
Saihat,saudi Arabia
Summary
Experienced Senior Service Technician with knack for troubleshooting and resolving complex mechanical issues. Successfully improved equipment uptime through innovative maintenance strategies and proactive problem-solving. Known for fostering strong team collaboration and delivering top-notch customer service.
Overview
7
7
years of professional experience
Work history
Senior service technician / TECHNICAL AC TRAINER
JOHNSON CONTROLS
JUBAIL AND KHOBER, SAUDI ARABIA
05.2025 - Current
- Mitigated downtime with swift response to service requests.
- Kept meticulous records of all service interventions to maintain transparency.
- Liaised effectively with suppliers and manufacturers for part replacements.
- Maintained up-to-date knowledge of latest industry trends and technologies for enhanced service delivery.
- Troubleshot malfunctions to restore optimal performance
- WORK FOR OVERHOLING COMPERSSOER YOU AND CHECK THE ISSUE
Site supervisor
Johnson Controls (contract with sabicsaudikayan)
Jubail, Saudi Arabia
08.2024 - 11.2024
- Maintained site health and safety compliance for safe, secure working environments.
- Kept site areas clear of obstructions to limit risk.
- Updated managers on project progress for improved forward planning.
- Supervising the BMS activities in the client locations.
- Reviewing the drawings received from the engineering department.
- Preparation of work schedules, and site progress reports.
- Supervising the operation team in the installation phase.
- providing the technical support feedback to the procurement and engineering teams.
- Conduct system testing and commissioning at the client sites.
- Develop service department system.
- Build service team.
- Delegating and directing Service tasks.
- Analyze the service reports and customer feedback to ensure high service quality and customer satisfaction.
- Maintain good relations with manufacturers, suppliers and outsource.
- Monitoring the progress of the projects and installation activities.
- Managing service team members to ensure the teams objectives and sales goals are met.
- Handling customer complaints and concerns to maintain good customer relationships and satisfaction.
- Assisting in managing and updating invoices, processing new orders and tracking inventory.
- Resolving service problems and improving service methods.
- Managing the budget related to service department.
- Follow-up with team members training courses to improve technical and customer service skills.
- Improving inspection and service reports criteria.
- Improving response plans to achieve high customer satisfaction.
- Cost reduction with maintaining high quality.
- Ensuring HSE & QMS standards are followed in the service department.
- Ensuring the inspection and service contracts are as per standards.
- Supervising clients training and providing the technical support for the team.
assistant supervisor - Document controler for SAP
Al Zamil Company (contract with SABIC KEMYA)
Jubail, Saudi Arabia
09.2022 - 08.2024
- Develop and implement safety policies & procedures
- Conduct risk assessments and audits
- Investigate accidents and incidents.
- WORK PERMIT ATHORIZATION (RECEVIER) EXPIRY 1-MAR-2026
- ELECTRICAL ATHORIZATION CERTIFICATE WORKING AREA : KBP - SEP AEP 480V AND BELOW EXPIRY 16-MAY-2026
- FIREWATCH / STANDBYMAN
- PERMIT NUMBER C0648
- SABIC ID KEMYA C1541701
Marketing Tools Technician; Dammam Region Maintenance in-Charge
Al Jumaih Beverages
Dammam, Saudi Arabia
09.2020 - 09.2022
- Supervise the purchasing of spare parts
- Dealing with all maintenance tools.
- Report to supervisor at maintenance
- Maintenance of all machines pepsi triton /350/700/2500/ - impals machine-vingerd machine-implose machine-tawer valve -ceramic tawer
- Maintenance for area start from dammam- saihat-qatif-safwa-rastunorh- (with all rustarunt contracts with pepsi)
- Check the level of pepsi and soda by brexing material
- Make maintenance for motor prokin pump and ss pump one for supply water one for circulation water
- Should be make original testing for pepsi
- Maintenance in work shop
- 1-remove all material for machine
- 2-cleaning one by one by special materials
- 3-make flashing for machine and valvs
- 4-check all material motor ,or valve ,or compressor, fan motor for coil condenser
- Check the tag number for machine and tawer
Cooling & Conditioning Technician
Al Mutaowe Holding (Saudi Aramco)
11.2018 - 03.2020
- Maintenance of cooling systems.
Education
Higher Diploma in Mechanical Technology - HVAC
College of technology at Dammam
Skills
- Local Safety Courses
- Health and safety certificate for supervisors
- FA & CPR Training of Trainers Certificate
- British IOS Certificate
- Standard safety certificate
- CIEH Chartered Certificate
- Risk assessment certificate
- Fire fighting certificate
- Hydrogen sulfide gas certificate
- Certificate of safety for places designated for closed places
- Certificate of work safety at heights
- WILL TAKE SOME OTHER CERTIFICATES ESPECIALLY ON GOING
Personal Information
- Date of birth: 1997/09/23
- Nationality: Saudi
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
Timeline
Senior service technician / TECHNICAL AC TRAINER
JOHNSON CONTROLS
05.2025 - Current
Site supervisor
Johnson Controls (contract with sabicsaudikayan)
08.2024 - 11.2024
assistant supervisor - Document controler for SAP
Al Zamil Company (contract with SABIC KEMYA)
09.2022 - 08.2024
Marketing Tools Technician; Dammam Region Maintenance in-Charge
Al Jumaih Beverages
09.2020 - 09.2022
Cooling & Conditioning Technician
Al Mutaowe Holding (Saudi Aramco)
11.2018 - 03.2020
Higher Diploma in Mechanical Technology - HVAC
College of technology at Dammam
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