Jawaher Al Juwaied
Riyadh
Summary
Results-driven Human Resources Specialist with 7+ years of experience in HR management, talent acquisition, employee relations, and performance management. Proven ability to enhance employee satisfaction, optimize HR processes, and drive organizational growth. Skilled in developing strategic HR initiatives, fostering a positive workplace culture, and aligning HR functions with business objectives. Seeking to leverage my expertise to contribute to a dynamic organization and drive people-centric success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resource Specialist
Tawkelat for Finance Company
01.2021 - Current
- Designed and implemented innovative recruitment strategies, reducing time-to-hire by 20% and improving candidate quality.
- Managed end-to-end recruitment processes, successfully filling 50+ positions annually while optimizing hiring efficiency.
- Oversaw payroll administration, including salary processing and commission calculations, ensuring accurate and timely payments for 100+ employees.
- Developed and launched employee engagement initiatives, driving a 15% increase in satisfaction and workplace morale.
- Led training programs to enhance employee skills, improve competencies, and support career development.
- Directed performance evaluations and designed succession planning frameworks to nurture high-potential talent and drive organizational growth.
Credit Officer
Abdul Latif Jameel
01.2019 - 01.2021
- Reviewed, processed, and approved over 300 loan applications, ensuring full compliance with financial regulations and internal policies.
- Conducted in-depth financial assessments, evaluating clients' creditworthiness and risk profiles, leading to a 10% reduction in default rates.
- Collaborated with clients to gather and verify required documentation, streamlining the loan approval process and enhancing customer experience.
Branch Manager
Maharah Human Resources
01.2016 - 01.2019
- Led and motivated a high-performing team of 10, consistently surpassing branch sales targets by 120% for three consecutive years.
- Elevated customer satisfaction by implementing efficient complaint resolution strategies, resulting in a 30% increase in client retention.
- Expanded market presence by forging strategic partnerships, driving business growth and enhancing competitive positioning.
Education
Bachelor of Art Education -
King Saud University
01.2014
Diploma in Human Resources Management -
Ibn Rushd University
01.2022
Skills
- Recruitment & Talent Acquisition
- Performance Evaluation & Succession Planning
- Employee Relations & Conflict Resolution
- Customer relations
- Sales improvement
- Microsoft Office Suite Knowledge
Certification
- Advanced Certificate in Human Resources, Society for Human Resource Management (SHRM)
- Professional Certificate in Credit Counseling, Financial Academy, Riyadh
Personal Information
- Date of Birth: 04/16/92
- Marital Status: Married
Professional Development
- Operational Risk Management | Financial Academy
- Legal Aspects of Human Resources
- Corporate Governance
- Financial Fraud and Anti-Money Laundering
- Board Secretariat Experience
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Human Resource Specialist
Tawkelat for Finance Company
01.2021 - Current
Credit Officer
Abdul Latif Jameel
01.2019 - 01.2021
Branch Manager
Maharah Human Resources
01.2016 - 01.2019
Bachelor of Art Education -
King Saud University
Diploma in Human Resources Management -
Ibn Rushd University
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