Jawaher Alzahrani
Riyadh
Summary
Results-driven professional with a strong background in customer service and sales, utilising communication and teamwork to enhance client satisfaction and drive revenue. Skilled in problem solving and time management, ensuring efficient operations and effective inventory management. Committed to continuous improvement and ready to contribute to organisational success through strategic skill application.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Client advisor
Miu Miu
Riyadh
2025.02 - Current
- Delivered exceptional luxury customer service, enhancing client satisfaction and creating personalised shopping experiences.
- Provided expert product knowledge and styling recommendations tailored to clients’ needs.
- Built and maintained long-term client relationships to drive loyalty and repeat business.
- Achieved individual sales targets and contributed to overall boutique performance.
- Processed transactions accurately while ensuring a seamless client experience.
- Maintained visual merchandising standards to ensure boutique aligned with brand image and attracted clientele.
- Assisted with inventory management, stock replenishment, and after-sales services.
public relations specialist
ayan hotel
2023.01 - 2025.01
- Managed social media accounts to engage audience effectively
- Collaborated with companies to strengthen partnerships
- Conduct internal employee events and external client events.
- Addressed customer inquiries and provided support and working to resolve issues
- Coordinate meetings with staff and present future plans.
- Updated product list regularly to ensure relevance
- Performing reception duties
sales supervisor&barista
magna cafe
2022.01 - 2022.12
- Monitored brewing techniques and ingredient freshness to maintain high coffee quality and taught employees how to brew the right coffee.
- Managed inventory and controlled consumption to minimise waste
- Developed monthly employee schedule to ensure adequate staffing
- Recorded daily sales in Excel to track performance trends
Education
Diploma - Public Relations
Princess Nourah bint Abdulrahman University
Riyadh 2020.08 - 2021.08
Skills
- Customer Service Excellence
- Sales & Upselling
- Inventory Management
- Communication Skills
- Teamwork
- Problem Solving
- Time Management
- Fast Learner
Timeline
Client advisor
Miu Miu
2025.02 - Current
public relations specialist
ayan hotel
2023.01 - 2025.01
sales supervisor&barista
magna cafe
2022.01 - 2022.12
Diploma - Public Relations
Princess Nourah bint Abdulrahman University
2020.08 - 2021.08