Jawaher Nassar Alnassar

Established and structured Internal Audit Department to enhance oversight, risk management and governance across organization.

Key Achievements:

• Developed internal audit infrastructure comprising charter, procedures, strategy, and codes of conduct in line with IIA standards, law and regulations and best practices.
• Developed and executed risk-based audit plans to evaluate governance and risk management practices.
• Standardised methodologies and reporting frameworks for consistent auditing processes.
• Communicated key risks and findings to Audit Committee and senior management effectively as per approved audit plan.
• Fostered collaboration with external auditors and governmental oversight entities.
• Served as Secretary to Audit Committee, preparing agendas, reports, and minutes, while maintained effective communication between management and the Board.

• Being part of establishing IA department with CAE by developing IA audit framework including department policy, Procedures and Protocol.
• Established IA risk register, initiate audit universe covering three years cycle and accordingly develop annual audit plan by ensuring alignment with regulatory requirements, and internal policies.
• Participated with stc pay journey to become first digital bank and ensure fulfillment all SAMA requirements.
• Lead and manage Business and Operations Audit Function at STC Bank with five team members reporting directly to me.
• Evaluate effectiveness and adequacy of internal control systems, compliance with regulatory requirement, and industry best practices associated with all Business and Operations activities.

• Department main responsibility is to oversees and monitor supervised funds including but not limited to SIDF, HRDF, REDF, SDB...etc.
• Work in align with Deputy Governor to build Funds Audit Department framework including risk-based audit plan.
• Lead and manage numbers of special assignment requested by the BOD/ Governmental oversight entities.

• Exposure and understanding of credit audit include providing independent and objective evaluation of credit risk within consumer lending portfolios starting from planning, fieldwork and reporting to ensure compliance with Internal Audit methodology, risk management and regulatory requirements "SAMA".

• Ensure that SAIB operations are conducted according to highest standard by providing independent, objective assurance and by advising on best practice.
• Lead and manage Retail Banking and Operations audit function with team of three members reporting directly to me, main responsibility is to plan and perform audits of retail banking and operations along with participating in corporate banking, treasury and support services.

• Supervise and manage team of "6" members responsible of handling customer complaints received, and ensuring customer satisfaction.