Hi, I’m
Jawed Akhtar
Mau,India
Summary
Inventive sales executive with three years' experience building customer connections and increasing sales both individually and as part of a team. adept at locating decision-makers in potential customers' accounts to launch the sales process and produce positive outcomes. able to work as a team with management to enhance sales techniques and develop strategies. Innovative worker with exceptional expertise in creating and sustaining a robust clientele. works persistently to draw in new company prospects. aptitude for hiring procedures, customer service enhancements, and administrative supervision.
Overview
9
years of professional experience
11
years of post-secondary education
Work history
UltraTech CementMau , India
Sales executive
08.2023 - Current
Job overview
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximize revenue.
- Generated new leads and opportunities to maximize revenue.
- Boosted product sales by offering selection guidance to customers.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Analysed industry and competitor trends to enhance sales strategy.
- Promoted customer loyalty scheme at checkout.
- Understood customer needs to craft exceptional sales journeys.
- Explained establishment policies to customers and offered advice on selections.
- Presented sales data and insights to leadership to aid strategy development and planning.
- Generated new leads and opportunities to maximise revenue.
UltraTech CementMau, India
Store Keeper in Warehouse
02.2022 - 07.2024
Job overview
- Received deliveries and helped to coordinate storage.
- Packed up client furniture, appliances and related goods to move items between locations.
- Cleaned and tidied work areas to meet inspection requirements.
- Connected and disconnected hoses for materials transfer.
- Operated lifting equipment to transport and store stock.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Prepared items for timely dispatch and safe transportation.
- Assisted with loading and unloading of vehicles manually and using machines.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
Trans & TradersDelhi, India
Computer operator
07.2017 - 01.2022
Job overview
- Worked flexibly on shift basis.
- Installed new hardware, software updates and security patches.
- Maintained records of daily data communication transactions, problems and remedial actions taken.
- Operated and controlled peripheral computer equipment to meet business needs.
- Ran and maintained various machines such as desktops, printers and sorters.
- Monitored systems to identify and resolve equipment failures or errors in performance.
- Operated computers and data processing equipment in line with established procedures.
TeleperformanceDelhi, India
BPO & Call Canter Service
01.2016 - 04.2017
Job overview
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Managed and escalated complaints effectively, resulting in positive customer outcomes.
- Handled customer queries focused on first-call resolution.
- Engaged clients with sales opportunities to secure valuable transactions.
- Answered customer enquiries with excellent customer service skills.
- Achieved daily performance targets, aiding department progression towards sales goals.
Education
Talimuddin Inter Collage MauMau
High School Diploma from Science
03.2006 - 06.2011
Talimuddin Inter Collage MauMau
High School Diploma from Science
05.2011 - 06.2013
DCSK PG Collage MauMau
Bachelor of Arts from Language
04.2019 - 06.2022
Fauzan Institute of Computer Education & Career DeMau
Higher National Diploma from Computer
Skills
- MS Word
- MS Excel
- MS Power Point
- Resume Maker
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
- Public Relations
- Social media marketing
- Inventory management
- Google Workspace
- Customer relations
- Stock counting
- Cash management
- Knowledge of Software
- Multilingual
- Marketing
- Customer Service
- Refund and exchange processing
- POS Systems
- Client communication
- Lead generation
- Merchandise control
- Promotions
- Report writing skills
- Online sales
Languages
English
Upper intermediate
Urdu
Fluent
Hindi
Native
Affiliations
- Playing Cricket
- Reading Book
Timeline
Sales executive
UltraTech Cement
08.2023 - Current
Store Keeper in Warehouse
UltraTech Cement
02.2022 - 07.2024
DCSK PG Collage Mau
Bachelor of Arts from Language
04.2019 - 06.2022
Computer operator
Trans & Traders
07.2017 - 01.2022
BPO & Call Canter Service
Teleperformance
01.2016 - 04.2017
Talimuddin Inter Collage Mau
High School Diploma from Science
05.2011 - 06.2013
Talimuddin Inter Collage Mau
High School Diploma from Science
03.2006 - 06.2011
Fauzan Institute of Computer Education & Career De
Higher National Diploma from Computer
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