Jayakrishna Manda
Riyadh,Saudi Arabia
Summary
Seasoned professional with focus on hotel management and guest satisfaction. Deliver exceptional service through team leadership and operational expertise. Drive revenue growth and enhance guest experiences by implementing innovative hospitality solutions.
Overview
4
4
years of professional experience
Work history
Waiter
Clap
Riyadh, Saudi Arabia
2023.03 - 2025.03
- Maintained knowledge of menu items, leading to accurate order taking.
- Serve sushi, sashimi, and other Japanese dishes with proper technique
- Worked collaboratively with kitchen staff for efficient service delivery
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Explained dish components clearly to inform customers' decisions.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
Waiter
The Westin Hotel
Hyderabad, India
2021.06 - 2022.12
- Fine dining service expertise
- Excellent customer service and relations
- Multitasking and time management
- Teamwork and communication
- Knowledge of wine and spirits (optional)
- Familiarity with hotel operations and hospitality standards
Education
Bachelor's Degree -
Westin college of Hotel Management
Hyderabad 2017.06 - 03/2020
Skills
- Data Entry
- Power-point
Languages
Telugu, Hindi, English
Advanced
Personal Details
Name : Jayakrishna Manda
DOB :15/07/1999
Marital status : Single
Country : India
Timeline
Waiter
Clap
2023.03 - 2025.03
Waiter
The Westin Hotel
2021.06 - 2022.12
Bachelor's Degree -
Westin college of Hotel Management
2017.06 - 03/2020