Jean Salupan
Hinunangan Southern Leyte
Summary
Dynamic and service-focused professional with excelling in maintaining impeccable cleanliness and guest satisfaction. Skilled in floor polishing and customer service, I consistently achieved time management goals, significantly reducing guest complaints through attention to detail and a commitment to high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Social Club Department Mini-Mart
08.2024 - Current
- Greeted and welcomed customers entering store and responded promptly to customer needs.
- Processing & receiving payments and issuing receipt to customers as they leave with their purchases.
- Worked flexible schedule & extra shifts.
- Restocked and organized merchandise in front lanes.
Housekeeping
Dr. Sulaiman Alhabib Hospital Medical Group
05.2019 - 05.2021
- Responsible for maintaining daily cleaning task, including sweeping, dusting, mopping, vacuuming & polished the floor.
- Report any security issues, maintenance problems to the housekeeping head.
- Follow established health & safety procedures /Cleaning chemicals etc.
Room Attendant
Le Blanc Hotel and Resort
04.2018 - 04.2019
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
Vocational - Seafarer Course Stewarding Food&Beverage Service
Sercon Technical School
Tacloban City03.2012
Skills
*Good Customer Service
*Organize & Clean
*Floor Polishing
*Service - Focused
Certification
*Housekeeping Certificate NC11
Languages
English
Intermediate (B1)
Accomplishments
*Best Award for Outstanding Performance Housekeeping Training(Feb. - March. 2021)
Hobbies
- Hiking
- Playing volleyball
- Ready books
- Watching movies
Timeline
Cashier
Social Club Department Mini-Mart
08.2024 - Current
Housekeeping
Dr. Sulaiman Alhabib Hospital Medical Group
05.2019 - 05.2021
Room Attendant
Le Blanc Hotel and Resort
04.2018 - 04.2019
Vocational - Seafarer Course Stewarding Food&Beverage Service
Sercon Technical School
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