Jeecy Mejica
Christies Beach
Summary
Construction professional with comprehensive expertise in installing and maintaining piping systems for various projects. Highly reliable and adaptable, ensuring consistent quality and timely project delivery. Demonstrates strong teamwork and attention to detail, ensuring optimal performance and safety standards.
Overview
6
6
years of professional experience
Work History
Pipe Layer
CACL - Host SADB
03.2024 - Current
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Experience with SAW, SAPN and Stormwater
- Experience with compaction plants - Leg rammer, DPU
- Improved project efficiency by accurately measuring, cutting, and joining pipes for various construction projects.
- Used hand signals to direct equipment operators and alert to hazards.
- Experience installing various pits.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Demonstrated strong problem-solving abilities by addressing unexpected complications during pipe installation processes.
- Observed all safety measures and company equipment policies to prevent job site accidents.
- Expanded skill set through continuous learning opportunities within the industry, including specialized training in new materials or techniques.
Service Desk Agent
Datacom
09.2022 - Current
- Addressed user customer service concerns and decided when to escalate problems to specialist team members.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Engaged in user support interactions via telephone, chat and email platforms.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Identified system hardware, network infrastructure, and connectivity issues that prevented execution of user-initiated tasks.
- Resolved common user concerns by utilizing preset issue resolution scripts.
- Diagnosed and resolved user system functionality issues to enable completion of desired operations.
- Answered user product attribute and usage questions to promote satisfactory product ownership experience.
- Collaborated with internal partners to effectively resolve user issues.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Provided on-call support for critical issues related to customer software.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Monitored systems in operation and quickly troubleshot errors.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware, devices, and software to set up work stations for employees.
Administrative Clerk
Affordable Air-conditioning / Dyno Electric
03.2019 - 09.2022
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Arranged meetings and appointments and updated records to assist management.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Updated pricing, signage and displays to deliver accurate product information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Education
High Risk Forklift License
Civil Train
Thebarton, SARII - Excavator Ticket
Red Earth
03-2025
RII - White Card
Civil Train
03-2024
Certificate - Introduction To Civil
Civil Train
Burton, SA01.2024
Skills
- Worksite Safety and Maintenance
- Calendar Management
- Power Tool Operation
- Organizational Skills
- Forklift Operation
- Trench safety
- Excavation techniques
- Soil compaction
- Pipe cutting
- Pipe laying
- Laser levels
Reference
Available Upon request.
Timeline
Pipe Layer
CACL - Host SADB
03.2024 - Current
Service Desk Agent
Datacom
09.2022 - Current
Administrative Clerk
Affordable Air-conditioning / Dyno Electric
03.2019 - 09.2022
High Risk Forklift License
Civil Train
RII - Excavator Ticket
Red Earth
RII - White Card
Civil Train
Certificate - Introduction To Civil
Civil Train
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