Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jeffrey Isidro

Jeffrey Isidro

Riyadh,Saudi Arabia

Overview

16
16
years of professional experience

Work History

Restaurant Manager

Rowley's Restaurant KAFD - Opening team
12.2025 - 04.2026

Oversaw daily reporting initiatives.
Ensured cash-ups were accurate and financial integrity was maintained.
Leveraged expertise in POS systems to enhance operational efficiency.
Directed stock management and ordering processes for consumables.
Scheduled weekly shifts for staff to optimise workforce efficiency.
Applied basic Excel functions, including formulas and COUNTIF, for data analysis.
Developed team members through tailored development plans.
Guaranteed smooth operations in fast-paced environments.
Identified and solved problems during service operations.
Motivated and led team members towards shared goals.
Evaluated staff attitudes and executed necessary interventions.
Consistently pursued operational excellence and leadership responsibilities.

Management Team Member

Roka Riyah and Roka Jeddah - Opening team
06.2021 - 06.2025
  • Assisted in supervising restaurant operations to ensure quality service and guest satisfaction.
  • Managed VIP guests to facilitate exceptional dining experiences.
  • Supported training and mentoring of team members to improve skills and performance.
  • Helped resolve guest complaints to maintain positive relationships.
  • Aided in overseeing master stock and inventory management.

Senior Waiter

ZUMA Dubai
03.2015 - 06.2021
  • Provided premium service within high-end dining settings.
  • Recognised as Employee of the Month in September 2017 and July 2018.
  • Assisted in training new staff and supporting operational standards.

Head waiter

Reign Dubai / Franco -Japanese concept
01.2014 - 02.2015
  • Assisted in managing front-of-house operations for French and Japanese concept restaurant.
  • Supported team in achieving service excellence through guidance and training.
  • Facilitated guest satisfaction and addressed complaints effectively.

Senior Waiter

Al Fanar Restaurant and Café
12.2011 - 12.2013
  • Provided authentic Emirati dining experiences to guests.
  • Maintained high standards of service and customer engagement through attentive interactions.
  • Supported team members in delivering exceptional hospitality services.

Supervisor

Jurado’s Grill and Restaurant
09.2010 - 04.2011
  • Supported restaurant operations and assisted in staff management.
  • Facilitated quality service and addressed customer complaints.
  • Monitored inventory levels and provided assistance in stock management.

Education

NVQ Level 1 - Computer Programming

Saint Nicholas College of Business and Technology
Pampanga - Philippines
01-2008

Skills

  • Customer management strategies
  • Motivational leadership skills
  • Inventory management techniques
  • Collaborative team dynamics
  • Daily reporting responsibilities
  • Financial reconciliation expertise
  • Proficient in POS systems
  • Consumable stock management and ordering
  • Staff scheduling efficiency
  • Excel skills including formulas and functions
  • Structured team development plans
  • Operational excellence in busy environments
  • Service-related problem-solving skills

Languages

English
Advanced
C1

Timeline

Restaurant Manager

Rowley's Restaurant KAFD - Opening team
12.2025 - 04.2026

Management Team Member

Roka Riyah and Roka Jeddah - Opening team
06.2021 - 06.2025

Senior Waiter

ZUMA Dubai
03.2015 - 06.2021

Head waiter

Reign Dubai / Franco -Japanese concept
01.2014 - 02.2015

Senior Waiter

Al Fanar Restaurant and Café
12.2011 - 12.2013

Supervisor

Jurado’s Grill and Restaurant
09.2010 - 04.2011

NVQ Level 1 - Computer Programming

Saint Nicholas College of Business and Technology
Jeffrey Isidro