

Oversaw daily reporting initiatives.
Ensured cash-ups were accurate and financial integrity was maintained.
Leveraged expertise in POS systems to enhance operational efficiency.
Directed stock management and ordering processes for consumables.
Scheduled weekly shifts for staff to optimise workforce efficiency.
Applied basic Excel functions, including formulas and COUNTIF, for data analysis.
Developed team members through tailored development plans.
Guaranteed smooth operations in fast-paced environments.
Identified and solved problems during service operations.
Motivated and led team members towards shared goals.
Evaluated staff attitudes and executed necessary interventions.
Consistently pursued operational excellence and leadership responsibilities.