Jehan Almutiri
Jeddah
Summary
Bachelor in Management Information System with practical experience in customer relations, IT support, and administrative functions. Skilled in managing records, preparing documentation, and supporting HR-related operations. Recognized for professionalism, adaptability, and strong communication skills. Seeking to apply my background in technology and administration to contribute to employee relations and organizational development.
Overview
5
5
years of professional experience
Work history
Public relations representative
VFS Global
Jeddah
05.2022 - 11.2025
- Collected, prepared, and reviewed customer forms and documents.
- Acted as front desk representative, handling inquiries and resolving issues.
- Conducted meetings to finalize and resolve complex cases.
- Entered and updated customer data accurately in the system.
- Resolved complaints and maintained a high level of customer satisfaction.
- Applied strong communication and interpersonal skills to manage relations.
IT Assistant (Trainee)
Petromin Corporation
09.2020 - 11.2020
- Provided technical and administrative support to colleagues.
- Assisted IT and HR departments with data entry, documentation, and system use.
- Gained familiarity with HR, finance, and general services processes.
- Participated in meetings to propose MIS-based solutions and improvements.
Education
Bachelor of Management Information System -
Jeddah University
Jeddah, Mecca Region /2021 -
Skills
- support
- Data entry, documentation, and archiving
- Strong interpersonal and communication skills
- Problem-solving and decision-making
- Knowledge of HR processes and organizational policies
- Proficiency in Microsoft Office and HR-related systems
- Teamwork, loyalty, and professional behavior
- Public relations software usage
- Customer relationship management tools
Languages
English
Intermediate
Arabic
Native
Training & Certifications
- Technical and administrative skills in workplace environments.
- Cyber Security fundamentals.
- Administrative Empowerment program.
- Oxford Academy – English Language.
Timeline
Public relations representative
VFS Global
05.2022 - 11.2025
IT Assistant (Trainee)
Petromin Corporation
09.2020 - 11.2020
Bachelor of Management Information System -
Jeddah University
/2021 -
Similar Profiles
Awa FallAwa Fall
Submission Officer at VFS Global: VFS NY - 1 UKVI Team - ContractSubmission Officer at VFS Global: VFS NY - 1 UKVI Team - Contract
Lakshay VermaLakshay Verma
Senior Operations Officer at VFS GlobalSenior Operations Officer at VFS Global
Luka GonashviliLuka Gonashvili
Visa Specialist at VFS GlobalVisa Specialist at VFS Global
MUHAMMAD UMAR KHANMUHAMMAD UMAR KHAN
Intern at Global Environmental and Management Services (GEMS)Intern at Global Environmental and Management Services (GEMS)
MAHMOUD FAWZIMAHMOUD FAWZI
Regional Business Development Manager at NMG Interior Turnkey Solutions Co,Regional Business Development Manager at NMG Interior Turnkey Solutions Co,