Jehan Amer

Planned, designed, and scheduled phases for large projects.

• Monitored project performance to identify areas of improvement and make adjustments.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

• Build and improve relationships with customers
• Give them personalized advice, build rapport and provide quick responses to their inquiries
• Maintained high levels of analyzing the company's communication strategy, negotiations, and contracts to identify trends that can improve organizational procedures
• Supervise a team of personal bankers and front-line tellers, scheduling and mentoring to achieve goals set by the company.

• Handling confidential customer information into the company database in order to promote customer communication, providing them with upcoming promotional information as needed
• In charge of all monetary transactions for customers, including cash, credit, and debit purchases, contributing to end-of-day cash-out procedures
• Collaborate with other associates to create floor displays, designed to promote merchandise and contribute to overall store flow.

• Work collaboratively with various financing companies to help customers open new applications and apply for financing options and identify deal that best fits their needs
• Ensure correct execution of any and all safety measures and precautions for security to safeguard all goods and products
• Perform regularly scheduled 'case counts' ensuring that all products are marked inventory system accounted for
• Handling customer complaints by escalating to upper management and finding solutions for our clients.