Jeimmelyn Alea Abaca
Riyadh
Summary
Results-driven professional with extensive experience in F&B supervision and multi-site café operations. Skilled in team leading, workflow optimization, and maintaining high quality and service standards. Adept at coordinating daily operations, resolving challenges, and ensuring smooth performance across locations. Committed to driving efficiency, consistency, and customer satisfaction through continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
F&B Supervisor
TeleiosX
Riyadh, Saudi Arabia
07.2025 - Current
- Oversee daily F&B operations to ensure efficiency, consistency, and high-quality service.
- Monitor service flow and kitchen coordination to ensure timely and accurate order delivery.
- Control inventory, minimize waste, and optimize purchasing to ensure cost-effectiveness.
- Develop pricing strategies in coordination with finance and marketing teams.
- Maintain exceptional service standards to ensure guest satisfaction and repeat business.
- Handle guest complaints professionally and implement preventive measures.
- Foster a positive and motivating work environment that encourages teamwork and accountability
- Ensure menu items meet company standards in presentation, quality, and cost targets.
- Analyze menu performance and recommend adjustments based on sales trends and customer feedback.
- Introduce innovative products and promotions to drive revenue.
- Ensure proper stock levels and timely ordering of supplies.
- Monitor inventory control systems to prevent shortages or overstocking.
- Enforce compliance with food safety and hygiene standards (HACCP, or local municipality guidelines).
- Conduct regular inspections of kitchens, storage, and dining areas.
- Prepare operational reports including sales summaries, inventory records, and incident reports.
- Participate in management meetings to align F&B operations with overall business goals.
- Keep management informed about market trends, competition, and operational challenges.
Head Barista/Bar operations manager
BK Boutique
Riyadh, Saudi Arabia
06.2024 - 06.2025
- Expertly prepared a wide range of coffee drinks, including espressos, lattes, V60 pour-overs, and ice drip coffee, ensuring high-quality and consistency.
- Prepared and served hibiscus tea juice, fresh juices and cocktails catering to customer preferences and maintaining traditional beverage standards.
- Promoted and upsold chocolate products, contributing to increased sales through product knowledge and customer engagement.
- Maintained a clean and organized bar station, adhering to health and safety regulations, and ensuring the efficient operation of the café.
- Delivered excellent customer service by taking orders accurately, making product recommendations, and ensuring customer satisfaction.
- Assisted in managing stock levels for coffee, chocolate, and other supplies, ensuring availability and freshness.
- Managing all senior and junior baristas, time management and ensuring they all have passed the conducted training tailored by me.
Barista
T.caf
Riyadh, Saudi Arabia
04.2023 - 05.2024
- Proficiently prepared and served a wide range of beverages including coffee and cold beverages like espresso shots, cappuccinos, lattes, mojitos, shakes, teas, Karkadeh and specialty drinks, adhering to quality standards and recipes.
- Provided exceptional customer service by greeting customers warmly, taking orders accurately, and addressing any questions or concerns promptly and courteously.
- Customized drinks to accommodate customer preferences and dietary restrictions, ensuring a personalized and enjoyable experience for each guest.
- Operated coffee-making equipment, such as espresso machines, grinders, and milk frothers, with precision and efficiency, maintaining optimal functionality and cleanliness.
- Conducted routine maintenance and cleaning of equipment to uphold hygiene and safety standards, ensuring the quality and freshness of beverages.
- Handled cash and electronic transactions accurately and securely, processing payments efficiently and maintaining accountability for sales revenue.
- Maintained a clean and organized work environment, including the coffee bar, serving area, and storage areas, to ensure compliance with health and safety regulations.
- Worked collaboratively with fellow baristas and other team members to coordinate tasks, prioritize orders, and streamline workflow during busy periods, contributing to a positive and efficient work environment.
Barista
Wabi Sabi
Riyadh, Saudi Arabia
02.2023 - 04.2023
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Packaging food and beverages for sale.
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Describing menu items and suggesting products to customers.
- Servicing customers and taking orders.
- Ordering, receiving and distributing stock supplies Receiving and processing customer payments.
Barista
World Garden Restaurant
Gassim, Saudi Arabia
07.2022 - 01.2023
- Prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew, while ensuring consistency and quality.
- Operated espresso machines, grinders, and other coffee-making equipment efficiently and safely.
- Interacted with customers in a friendly and professional manner, took orders accurately, and provided excellent customer service.
- Maintained cleanliness and organization of the coffee station, including regular cleaning of equipment and stocking of supplies.
Inventory Clerk
Gwapigs BF Homes
Las Pinas City, Philippines
01.2019 - 03.2022
- Regularly liaised with letting agents and landlords and tenants to ensure high accuracy of inventory reports.
- Completed work following safety rules for best working practices.
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
- Picked, packed and dispatched high—volume orders, consistently exceeding warehouse performance targets.
- Coordinated stock deliveries to maintain stable product lines.
Marketing Assistant
Haya's Tailoring
Doha, Qatar
02.2017 - 07.2018
- Writing reports, company brochures and similar documents. Assisting with promotional activities.
- Visiting customers/external agencies.
- Updating social media accounts.
- Maintained complete database of all files, contacts and project materials.
Education
Bachelor’s - Hotel And Restaurant Administration (hospitality)
Lyceum of The Philippines University
Manila, Philippines07.2013
Skills
- Food and beverage operations
- Food presentation
- Sanitation standards
- Menu development
- Cost control and cash management
- Ordering supplies
- Menu pricing
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
Hazard Analysis and critical control points (HACCP) Level 3
Languages
English
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Tagalog
Bilingual or Proficient (C2)
Timeline
F&B Supervisor
TeleiosX
07.2025 - Current
Head Barista/Bar operations manager
BK Boutique
06.2024 - 06.2025
Barista
T.caf
04.2023 - 05.2024
Barista
Wabi Sabi
02.2023 - 04.2023
Barista
World Garden Restaurant
07.2022 - 01.2023
Inventory Clerk
Gwapigs BF Homes
01.2019 - 03.2022
Marketing Assistant
Haya's Tailoring
02.2017 - 07.2018
Bachelor’s - Hotel And Restaurant Administration (hospitality)
Lyceum of The Philippines University