JENNYLEI OBLIMAR CERDINIO
Duba
Summary
Catering Supervisor with extensive experience in food service operations, ensuring compliance with health regulations and maintaining high cleanliness standards. Implemented waste reduction strategies that enhanced sustainability efforts. Proven ability to cultivate team performance through effective training and supervision, resulting in exceptional customer service delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Supervisor
NESMA UNITED INDUSTRIES
Duba, Duba
04.2024 - Current
- Maintained cleanliness and sanitation across food service, storage, and preparation areas.
- Monitored compliance with health and safety regulations, ensuring a safe working environment.
- Implemented waste reduction strategies to promote environmental sustainability in operations.
- Supervised daily catering operations, coordinating staff tasks for efficient service delivery.
- Educated staff on procedural and menu changes to enhance service quality.
- Resolved customer complaints diplomatically, restoring confidence in services provided.
- Directed team to adhere to food hygiene and safety regulations through close monitoring.
- Developed training programs for catering staff, improving service standards and team morale.
HOSTESS / WAITRESS
INDEPENDENT COMPANY
Boulevard City, Riyadh
02.2022 - 11.2023
- Ensured a warm welcome for guests, fostering a positive first impression.
- Orchestrated seating arrangements, prioritizing preferences and accessibility needs.
- Managed reservations system, maximizing occupancy through strategic guest accommodations.
- Prepared tables meticulously, tailoring settings to expected guest count.
- Coordinated with staff to deliver seamless service and promptly resolve concerns.
- Guided guests to facilities, enhancing navigational ease within the establishment.
- Provided knowledgeable assistance, addressing diverse guest needs efficiently.
- Promoted events and specials, boosting engagement and repeat patronage.
EVENT WAITRESS / HOSTESS
CASABLANCA GRAND HOTEL
Al Naeem, Jeddah
08.2016 - 01.2020
- Maintained cleanliness in dining area by clearing and resetting tables promptly.
- Ensured compliance with hygiene and food handling standards.
- Optimized customer experience through sincere, positive service.
- Resolved customer complaints empathetically, offering effective solutions.
- Facilitated welcoming atmosphere by engaging in friendly conversations with guests.
- Greeted new customers, answered questions, and took drink orders efficiently.
- Managed multiple tables during peak hours to ensure seamless service.
- Uphold high cleanliness standards to comply with health regulations.
Education
AIT - Food technology Major in Baking
ZAMBOANGA CITY STATE POLYTECHNIC COLLEGE
Zamboanga City01.2004
Skills
- Team collaboration
- Time management
- Multitasking
- Punctuality and responsibility
- Independent work
- Customer service excellence
- Problem-solving
- Food safety knowledge
- Employee training and supervision
- Waste reduction strategies
- Quality assurance practices
- Health compliance standards
- Leadership in teams
- Guest interaction skills
- Point-of-sale proficiency
- Positive attitude maintenance
- Food preparation techniques
- Catering coordination
- Work schedule organization
- Customer relationship building
- Food hygiene adherence
- Decision-making skills
- Table clearing efficiency
- Calmness under pressure
- Effective communication abilities
- Staff motivation techniques
- Portion control understanding
Certification
- Basics of Resilience, 2025-01-01, CA_81378.pdf
- Certificate for Risk Analysis for Project Management, 2025-02-01, CA_92799.pdf
- Hazard and Risk Assessment Fundamentals, 2025-01-01, CA_81405.pdf
- Overview of Policies and Strategies for Climate and Disaster Resilience, 2025-01-01, CA_81417.pdf
Accomplishments
- EMPLOYEE OF THE MONTH ,Nesma Catering 2025-07-18
- EMPLOYEE OF THE MONTH, Nesma Catering, 2024-07-01
- EMPLOYEE OF THE MONTH, Public Restaurant, 2023-04-16
- EMPLOYEE OF THE MONTH, Casablanca grand Hotel, 2018-11-01
Disclaimer
I hereby certify that the above information I have made on this application are true and correct to the best of my knowledge and belief.
Personal Information
- Age: 40
- Height: 155 cm
- Weight: 53 kgs
- Citizenship: Filipino
Timeline
Catering Supervisor
NESMA UNITED INDUSTRIES
04.2024 - Current
HOSTESS / WAITRESS
INDEPENDENT COMPANY
02.2022 - 11.2023
EVENT WAITRESS / HOSTESS
CASABLANCA GRAND HOTEL
08.2016 - 01.2020
AIT - Food technology Major in Baking
ZAMBOANGA CITY STATE POLYTECHNIC COLLEGE