Microsoft
Jenny Mae Lustre
Industrial Engineer, Warehouse And Distribution Head, Process Engineer, Sr. Process Technician, Training Coordinator
Al Khobar
Summary
Organized Industrial Engineer with 16 years of logistics supply chain mainly on warehouse, distribution and transportation, project management and operational excellence in manufacturing and engineering experience. Expert in project management training with extensive knowledge of SAP use and industry procedures. Proven leader to make hard decisions and counsel companies to long-term success.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Training Coordinator
Petroleum and Natural Gas Institute of Technology and Training
Dammam
2022.08 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered data about course success and participant experiences to help with future course planning.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Conduct, meet and review bidding of training courses to companies like ARAMCO, Saipem, etc. Provide proposals and quotation.
- Outsourced third party provider of a different institute and freelancer.
Warehouse Head
Coca-Cola Beverages Philippines, Inc.
Laguna
2021.05 - 2022.03
- Increased customer satisfaction by resolving issues and achieving daily deliverables and KPI - Deployment and Planning Execution.
- Supervises referral for repairs and maintenance work on all equipment to the Fleet Manager. Ensures that all equipment and facilities are in efficient and safe working condition.
- Used coordination and planning skills to achieve results according to schedule accordingly to resources.
- Prepares and present periodic review of OPEX and budget planning as well business planning with sales and customers.
- Led projects and analyzed data to identify opportunities for improvement.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Head of Distribution
Coca-Cola Beverages Philippines, Inc.
Laguna
2012.02 - 2021.04
- Handled day-to-day shipping and receiving overseeing more 80-150 shipments per day. To commissaries, partners and direct to store from plant and distribution centers.
- Managed referral for repairs and maintenance work on all equipment to the Fleet Manager. Ensures that all equipment and facilities are in efficient and safe working condition.
- Maintained established daily KPI are met of On-time and In-full deliveries, sustain good fleet utilization and its trippage and cost per case.
- Developed criteria, application instructions, procedural manuals and conducted compliance self assessment to ensure SOP are followed.
- Engaged and negotiated with various third party freight providers and have periodic review of contracts and performances with procurement department, resulting in cost savings 40%.
- Involved in development strategy, project management and deployment of new and emerging technologies for systems, applications, network infrastructure, hardware and databases.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Boosted account revenue 15%-20% and generated relevant amount through good collaboration with sales, finance, head office process and customer.
- Implemented Train Scheduling, Airline Scheduling, reduced trade returns strategies to improve processes, systems and behavior within company and towards customers.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Prepares and present periodic review of OPEX, budget planning and implementation.
Warehouse Supervisor
Coca-Cola Beverages Philippines, Inc.
Laguna
2010.05 - 2012.02
- Prepares an accurate manpower schedule in accordance to the deployment and replenishments to the distribution centers in the effective and efficient execution of day to day delivery operations.
- Exercised good warehouse practices. Promoted diligence and culture of safety for forklift operators, pickers and warehouse operations.
- Supervised full goods from production to inbound warehouse and receiving, outbound operations and workplace safety.
- Revised and developed procedures to reduce risk and achieve compliance. Kept detailed records of inventories and shipment transactions.
- Recorded information, shortages and discrepancies to keep records current and accurate. Maintain stock inventory.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised warehouse operations by managing employees during shifts. Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Operated warehouse material handling equipment correctly to move loads. Maintained good fleet utilization.
Sr. Process Technician
Sunpower Philippines Mfg., Ltd.
Laguna
2007.03 - 2010.05
- Special assignment of production as Industrial Engineer to spearhead project management and process improvements reducing line bottleneck.
- Conduct Time and Motion Study likewise compute manpower requirement for tools with new UPH and/or design. Compute weekly losses summary for all lines and send OEE (Over-all Equipment Efficiency) report weekly.
- Compute and report weekly (MTBA) Mean Time Between Assists on tools.
- Prepare reports and review progress of the activities to Operations Meeting on periodic schedules
- Analyze and applies SPC tool ensure timely monitors of control charts it's trends on cost, yield, safety and OEE. Utilized problem solving analysis through Why-Why Analysis, FMEA and 8D.
- Escalate problem(s), line abnormalities, whether it is machine, process or material encountered and reports to manufacturing supervisor and process engineer.
- Sustained 5’s at all times and Good Manufacturing Practice is being done on the manufacturing floor.
- Conduct process audit on production lines.
- Compiled, processed and analyzed test data and results to improve product quality.
- Optimized parameters of devices for ease of production, to reduce costs or improve usability.
Process Engineer
Telford SVC. Phils. Inc.
Cavite
2006.04 - 2007.02
- Monitors product performance through yield and quality analysis
- Performs product low yield and reject verification analysis,
- Ensure documented procedure are being implemented in each process point,
- Assist and approved on newly acquired equipment qualification,
- Assist and solved customer complaints and issues,
- Conduct GRR (Gauge Repeatability and Reproducibility),
- Evaluate and conduct qualifications of new tool/machine.
- Sustained and implement corrective actions for continuous improvement.
- Provided technical assistance to production and quality assurance team when issues arose.
- Developed documentation, diagrams and specifications to meet project requirements and regulatory standards.
Education
Bachelor of Science - Industrial Engineering
Adamson University
Manila, Philippines 2001.06 - 2006.03
Skills
Project implementation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved process which led to double productivity through smart scheduling and apply PDCA.
- Operational Excellence Apprentice
- Operational Excellence Associate
- SPC Level 6 and continuous improvements awardees
Software
SAP
Timeline
Training Coordinator
Petroleum and Natural Gas Institute of Technology and Training
2022.08 - Current
Warehouse Head
Coca-Cola Beverages Philippines, Inc.
2021.05 - 2022.03
Head of Distribution
Coca-Cola Beverages Philippines, Inc.
2012.02 - 2021.04
Warehouse Supervisor
Coca-Cola Beverages Philippines, Inc.
2010.05 - 2012.02
Sr. Process Technician
Sunpower Philippines Mfg., Ltd.
2007.03 - 2010.05
Process Engineer
Telford SVC. Phils. Inc.
2006.04 - 2007.02
Bachelor of Science - Industrial Engineering
Adamson University
2001.06 - 2006.03
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