Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
JENNYROSE BAYSA CASTRO

JENNYROSE BAYSA CASTRO

Duba,07

Summary

To secure a challenging position in a reputable organization to expand learnings, knowledge, and skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food & Beverages Receptionist

Tamimi Global Company Ltd(TAFGA)
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Keep clear records of payments received and make detailed notes of balance payments
  • Updating Menu in Community Life App
  • Updating Menu in Community Website
  • Preparing digital tags for Events and Meal Periods
  • Performing Go Audit Report

Housing Receptionist

Tamimi Global Company Ltd (TAFGA)
08.2022 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

OFFICE COORDINATOR

Tamimi Global Company Ltd (TAFGA)
05.2019 - 08.2022
  • Preparing monthly reports, petty cash, payrolls, Personal files of employees
  • Handling the in and out memos, in-charge for Medical Examinations Clearance of the employees
  • Working as Acting Admin Assistant when the Admin Asssistant is on leave
  • Organizing clinic schedule, passport appointments and shopping trips.

HOTLINE OPERATOR / RECEPTIONIST

Tamimi Global Company Ltd (TAFGA)
08.2010 - 04.2019
  • Register complaints and concerns from end user and follow up with concerned manager and supervisor
  • Filing and organizing daily attendance sheet and discharges log sheet
  • Record calls and caller’s information by completing provided forms
  • Monitoring and informing discharges patient beds in Best Care System to concern Supervisor.

Education

Computer System Design and Programming -

AMA Computer Learning School
05.2009

Bagumbong High School
03.2007

Villa Fugu Elementary School
03.2002

Skills

  • Data Encoder
  • Customer Services
  • Multi-Tasking
  • Have ability to work under Pressure
  • Can work with team or solo
  • Good communication skill

Certification

  • Appreciation Letter – 02/19/20
  • Certificate of Appreciation - 07/17/18
  • Certificate of Attendance - 04/01/17
  • Employee of the Month Award - March 2023
  • Certificate of Appreciation - August 2023

Personal Information

  • Date of Birth: 04/24/86
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Christian

Timeline

Food & Beverages Receptionist

Tamimi Global Company Ltd(TAFGA)
01.2024 - Current

Housing Receptionist

Tamimi Global Company Ltd (TAFGA)
08.2022 - 12.2023

OFFICE COORDINATOR

Tamimi Global Company Ltd (TAFGA)
05.2019 - 08.2022

HOTLINE OPERATOR / RECEPTIONIST

Tamimi Global Company Ltd (TAFGA)
08.2010 - 04.2019

Computer System Design and Programming -

AMA Computer Learning School

Bagumbong High School

Villa Fugu Elementary School

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JENNYROSE BAYSA CASTRO