JENNYROSE BAYSA CASTRO
Duba,07
Summary
To secure a challenging position in a reputable organization to expand learnings, knowledge, and skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food & Beverages Receptionist
Tamimi Global Company Ltd(TAFGA)
Oxagon, Neom Tabuk Saudi Arabia
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Keep clear records of payments received and make detailed notes of balance payments
- Updating Menu in Community Life App
- Updating Menu in Community Website
- Preparing digital tags for Events and Meal Periods
- Performing Go Audit Report
Housing Receptionist
Tamimi Global Company Ltd (TAFGA)
Oxagon, Neom Tabuk Saudi Arabia
08.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
OFFICE COORDINATOR
Tamimi Global Company Ltd (TAFGA)
05.2019 - 08.2022
- Preparing monthly reports, petty cash, payrolls, Personal files of employees
- Handling the in and out memos, in-charge for Medical Examinations Clearance of the employees
- Working as Acting Admin Assistant when the Admin Asssistant is on leave
- Organizing clinic schedule, passport appointments and shopping trips.
HOTLINE OPERATOR / RECEPTIONIST
Tamimi Global Company Ltd (TAFGA)
08.2010 - 04.2019
- Register complaints and concerns from end user and follow up with concerned manager and supervisor
- Filing and organizing daily attendance sheet and discharges log sheet
- Record calls and caller’s information by completing provided forms
- Monitoring and informing discharges patient beds in Best Care System to concern Supervisor.
Education
Computer System Design and Programming -
AMA Computer Learning School
05.2009
Bagumbong High School
03.2007
Villa Fugu Elementary School
03.2002
Skills
- Data Encoder
- Customer Services
- Multi-Tasking
- Have ability to work under Pressure
- Can work with team or solo
- Good communication skill
Certification
- Appreciation Letter – 02/19/20
- Certificate of Appreciation - 07/17/18
- Certificate of Attendance - 04/01/17
- Employee of the Month Award - March 2023
- Certificate of Appreciation - August 2023
Personal Information
- Date of Birth: 04/24/86
- Nationality: Filipino
- Marital Status: Single
- Religion: Christian
Timeline
Food & Beverages Receptionist
Tamimi Global Company Ltd(TAFGA)
01.2024 - Current
Housing Receptionist
Tamimi Global Company Ltd (TAFGA)
08.2022 - 12.2023
OFFICE COORDINATOR
Tamimi Global Company Ltd (TAFGA)
05.2019 - 08.2022
HOTLINE OPERATOR / RECEPTIONIST
Tamimi Global Company Ltd (TAFGA)
08.2010 - 04.2019
Computer System Design and Programming -
AMA Computer Learning School
Bagumbong High School
Villa Fugu Elementary School