jeremy romero
silang cavite,philippines
Summary
Dedicated hospitality professional with expertise in restaurant cleanliness maintenance and proficiency in hospitality software. Skilled in handling difficult customers and managing payments and transactions, ensuring guest satisfaction remains a top priority. Committed to enhancing customer experiences and seeking opportunities to further develop skills within the hospitality industry.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Hospitality waiter
ARCO HUMAN RESOURCES INC.
Riyadh, Riyadh Region
12.2023 - Current
- Balanced multiple tasks simultaneously to meet demanding deadlines.
- Assisted customers with menu choices, leading to increased sales.
- Served meals professionally and courteously, creating a positive impression on guests,.
- Facilitated special dietary requests, resulting in satisfied customers.
- Ensured a clean and hygienic dining area for an enjoyable dining experience.
Waiter
Maxs restaurant
silang cavite, philippines
11.2022 - 08.2023
- Assisted in food preparation, resulting in timely service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Remained calm under pressure, ensuring better performance during peak hours.
- Handled payment transactions to guarantee smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
Waiter
Angelfields Sanctuary/ Cucina Bernardo
silang cavite, Philippines
11.2018 - 11.2019
- Maintained knowledge of menu items, leading to accurate order taking.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Managed table settings for optimal dining experience.
- Explained dish components clearly to inform customers' decisions.
Education
Bachelor of Technology - computer Technician
Imus Computer College
Silang Cavite Philippines 08.2017 - 09.2019
Bachelor of Science - Hotel And Restaurant Management
Cavite State University- Silang Campus
silang cavite, Philippines 06.2016 - 03.2017
Skills
- Restaurant cleanliness maintenance
- Hospitality software proficiency
- Handling difficult customers
- Handling payments and transactions
- Guest satisfaction focus
Timeline
Hospitality waiter
ARCO HUMAN RESOURCES INC.
12.2023 - Current
Waiter
Maxs restaurant
11.2022 - 08.2023
Waiter
Angelfields Sanctuary/ Cucina Bernardo
11.2018 - 11.2019
Bachelor of Technology - computer Technician
Imus Computer College
08.2017 - 09.2019
Bachelor of Science - Hotel And Restaurant Management
Cavite State University- Silang Campus
06.2016 - 03.2017
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