Location preference
On-siteLocation: Hail, Saudi Arabia
Open to relocation: Yes
Jesper Okiror
Hail,Saudi Arabia
Work preference
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating great customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of coffee extraction and brewing, with passion to make people have a smile after a taste of coffee.
Overview
2
2
Languages
5
5
years of professional experience
Work history
Head barista
Sakura cafe
Hail, Saudi Arabia
2024.11 - Current
- Created various drink recipes both with and without coffee to suit all customer tastes.
- Followed up on inventory and spot check to keep up with stocks and avoid out of stocks.
- Performed troubleshooting efficiently on different work machines through research and team work.
- Trained staffs on how and when to recommend different drinks to customers to enable customer versatility.
- Promoted upselling among my barista and cashiers to hit daily targets .
- Trained baristas how to make handle and prepare for different times of shift I.e rush hours and calm hours.
- Encouraged simple latte art usage on customer’s cup to ensure cup cleanliness and visibility.
- Enforced steaming quality basing on difference among milk based drinks like cappuccino, flat white, latte, among others.
- Shared knowledge to all my baristas about any coffee related matter through WhatsApp groups and dashboards .
- Created checklists and dashboards to monitor cleanliness and daily handling of machinery .
Barista
Sakura cafe
Hail, Saudi Arabia
2021.10 - 2024.10
- Focused on attentive conversation by smiling while discussing customer questions.
- Directed clear communication with workmates to maintain steady order flow.
- Maintained station standards by cleaning equipment daily and wiping throughout shifts.
Education
Certificate in coffee and bar management - Basics of coffee
Kawa safaris coffee academy
Kampala02.2021
High School Diploma - History, Literature and Information Technology.
Kololo Senior secondary school
Kampala, Uganda 02/2017 - 11/2018
Skills
- Created recipes for both black coffee and milk based drinks
- Created checklists to follow up daily and weekly maintenance of equipment at cafe
- Focused on training about calibration and tasting coffee flavors in our coffee to my baristas
- Carried out daily water check ups using TDS meter to ensure good quality of water we were using
- Created beverages which suited weather changes and easily likable by customers for example mojitos in summer times
- Carried out monthly tests(practical and theory), among my baristas to ensure that they know and understand what they were doing Best baristas were awarded
- Organized group chats where baristas were invited to share to fellow baristas some knowledge they had learnt along way hence promoting team work
- Made sure my baristas knew distinctive use of ratio and calibration during recipe creation of coffee drinks
- Taught baristas how to use water temperature basing on roast date for example fresh roast, we used water of less temperature compared to old roast
- I trained my baristas how to program our machines in order to get constant results throughout shifts
Languages
English
Proficient (C2)
A1
Arabic
Beginner (A1)
A1
Additional Information
Reading books
Research and learning
Conversations
Football
Timeline
Head barista
Sakura cafe
2024.11 - Current
Barista
Sakura cafe
2021.10 - 2024.10
High School Diploma - History, Literature and Information Technology.
Kololo Senior secondary school
02/2017 - 11/2018
Certificate in coffee and bar management - Basics of coffee
Kawa safaris coffee academy