Jessica Crammond
Summary
Adept at multitasking and problem-solving, I significantly enhanced customer satisfaction and operational efficiency at Bunnings through diligent teamwork and task management. My experience spans various roles, demonstrating strong project coordination and time management skills.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals. Looking for a part-time/full-time position.
Overview
6
6
years of professional experience
Work History
Support and Price Integrity Team Member
Bunnings
05.2022 - Current
- Delivered excellent customer service by assisting guests with inquiries and purchases.
- Reduced logistical errors by regularly auditing inventory levels and stock locations.
- Maintained up-to-date knowledge of product and service changes.
- Contributed to a positive work environment through effective teamwork, cooperation, and open communication with colleagues.
- Handled high call volumes calmly and professionally, maintaining composure under pressure.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
Store Assistant
Puma
06.2021 - 05.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Supported team members during busy periods by taking on additional tasks as needed for smoother operations.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
Deli and Checkout Supervisor
Romeos Foodland
08.2020 - 06.2021
- Supervised daily checkout activities, leading to reduced wait times for customers.
- Resolved customer complaints, maintaining a positive shopping experience.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
Waitress
The Lockleys Hotel
08.2019 - 03.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Customer Service
The Beachouse
08.2018 - 02.2019
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Provided exceptional customer service, addressing client concerns promptly and thoroughly.
Education
High School Diploma -
St Michaels College
Adelaide11-2019
Skills
- Team collaboration
- Task management
- Problem solving
- Project coordination
- Multitasking
- Time management
Timeline
Support and Price Integrity Team Member
Bunnings
05.2022 - Current
Store Assistant
Puma
06.2021 - 05.2022
Deli and Checkout Supervisor
Romeos Foodland
08.2020 - 06.2021
Waitress
The Lockleys Hotel
08.2019 - 03.2021
Customer Service
The Beachouse
08.2018 - 02.2019
High School Diploma -
St Michaels College
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