Experienced with making and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
13
13
years of professional experience
Work History
Barista
Spotless Services (Australia) LTD
05.2018 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Front of House Employee
Oporto
05.2012 - 05.2018
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Established welcoming atmosphere by greeting each guest warmly.