Motivated retail trainee with experience in diverse retail settings. Gained knowledge of inventory management, point-of-sale procedures, and customer service. Showcased ability to adapt quickly to new processes and procedures while delivering quality service to customers. Contributed positively towards achieving team sales targets consistently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Trainee
BERRI PLAZA NEWSAGENTS AND PHOTOGRAPHICS
BERRI
12.2023 - Current
Assisted customers in selecting and purchasing merchandise.
Bagged or packaged purchases and wrapped gifts.
Monitored stock levels, placed orders for new items as required.
Watched for and recognized security risks and thefts to prevent or handle situations.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Conducted stock takes and maintained accurate inventory records.
Performed regular price checks on items throughout the store.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Answered phone calls to help customers.
Opened and closed store as required before and after shift
Apprentice Hairdresser
CINDY'S HAIR AND BEAUTY
BERRI
02.2023 - 10.2023
Recommended new styles or trends based on customer requests.
Advised clients on home care products for their hair type.
Managed cash register transactions accurately.
Bleached, dyed or tinted hair using applicator or brush.
Provided friendly customer service throughout the entire appointment process.
Attended workshops and in-service training to keep up-to-date on current cosmetology trends and techniques.
Organised workstations and ensured that they were well stocked with necessary supplies.
Developed new styles and techniques.
Restaurant Waiter
PAN 2 PLATE CATERING
KINGSTON
01.2019 - 02.2022
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Relayed orders to service bar and kitchen via point-of-sale register system.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, provided menus and answered questions about menu items.
Calculated charges, issued table checks, and collected payments from customers.
Greeted customers, answered questions and recommended specials to increase profits.
Resolved customer complaints in a polite manner according to company policy.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Education
High School Diploma -
Berri Regional Secondary College
Berri, SA
12-2024
Skills
Cash handling
Sales techniques
Inventory management
Visual merchandising
Product knowledge
Customer service
Team collaboration
Effective communication
Time management
POS system operation
Adaptability and resilience
Customer assistance
Affiliations
Netball
Basketball
Languages
English
Native/ Bilingual
Certification
P2 License holder
Accomplishments
School leader, 2019
School sports house leader for 2022 and 2024
References
References available upon request.
Timeline
Retail Trainee
BERRI PLAZA NEWSAGENTS AND PHOTOGRAPHICS
12.2023 - Current
Apprentice Hairdresser
CINDY'S HAIR AND BEAUTY
02.2023 - 10.2023
Restaurant Waiter
PAN 2 PLATE CATERING
01.2019 - 02.2022
High School Diploma -
Berri Regional Secondary College
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