Jester Alfonso
Philippines
Summary
Experienced field technician with a strong background in maintenance and repair, hardware installation, and PC troubleshooting. Proficient in operating systems/software installation. Skilled in graphics editing/designing. Adept at delivering high-quality technical support and solutions. Committed to continuous professional development and excellence in the field of technology and seeking opportunities to leverage expertise in a dynamic environment.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Games Technician
Safari Company (Chuck E Cheese)
Khobar, Kingdom of Saudi Arabia
12.2016 - Current
- Increased efficiency by maintaining and repairing complex technical equipment.
- Improved safety with regular inspection of electrical systems and components.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Executed preventative maintenance on key machines, reduced downtime significantly.
- Troubleshot and resolved technical issues to restore functionality.
- Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
Slot Machine Technician
Silver Heritage Technical Services
Pampanga, Philippines
10.2013 - 02.2016
- Contributed to team targets by providing support during high-priority projects.
- Removed and replaced worn and damaged components to reduce risk of breakdowns.
- Followed preventive maintenance schedule and updated documentation to show completed work.
- Installed and repaired electrical and mechanical components and systems to meet project specifications.
- Addressed faulty systems and worked with clients to resolve installation and repair challenges.
- Diagnosed and resolved software and hardware faults and reported on root causes.
Slot Machine Technician
Silver Heritage Philippines
Makati City, Philippines
01.2013 - 10.2013
- Installed electronic instruments and control systems to specifications.
- Examined and tested machines, instruments and control systems to identify faults.
- Used hand and power tools to install or repair electronic components and assemblies.
- Replaced worn and defective parts and wiring to restore equipment function.
- Investigated cause of equipment damage or loss to determine overall liability for repairs or replacement.
- Installed networking equipment.
Education
Bachelor of Science - Information Systems
Mary the Queen College
Philippines 06.2008 - 04.2012
Skills
- Field technician services
- Maintenance and repair
- Hardware installation
- PC Troubleshooting
- Operating Systems/Software installation
- Network Installation
- Basic Electronics and Electrical Skills
- Graphics Editing/Designing
- Web Programming/Designing
Languages
English
Upper intermediate
Arabic
Beginner
References
References available upon request.
Timeline
Games Technician
Safari Company (Chuck E Cheese)
12.2016 - Current
Slot Machine Technician
Silver Heritage Technical Services
10.2013 - 02.2016
Slot Machine Technician
Silver Heritage Philippines
01.2013 - 10.2013
Bachelor of Science - Information Systems
Mary the Queen College
06.2008 - 04.2012
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