Jihad Ghorab

Dynamic and results-oriented Demand and Supply Chain professional with approximately 4 years of experience managing complex supply and demand functions in highly competitive environments. Proven expertise in demand forecasting, inventory management, and cross-functional collaboration across MENA & New Markets regions. Adept at utilizing SAP, Advanced Planning Systems, and data analytics to optimize inventory levels, improve forecast accuracy, and ensure service excellence. Strong communicator in both English and Arabic, with a commitment to continuous improvement and customer-centric mindset. Currently leading demand and supply planning operations at Avalon Pharma, with prior experience at Cartier and L'Oréal.

• Operation Management: Analysis and Improvement Methods, University of Illinois at Urbana (Coursera), 04/2020, 05/2020

• Procurement planning of ~ $10M turnover monthly - 4 brands (La Roche Posay, CeraVe, Vichy and Skinceuticals)
• Maintaining a service level of 99%+ for one full semester. Achieving the highest service level in the history of the division (99.7%)
• Decreased storage costs at warehouse by depleting ageing POSMs (2% of total cost)
• Excess and obsoletes at 1.8% due to action plans placed.
• Successfully improved forecast accuracy by 20% and reduced backorders by 75% at Avalon Pharma.
• Led the successful implementation of new forecasting models at Avalon Pharma, resulting in enhanced demand visibility and reduced excess stock.