Jillian Hayes
Neom,KSA
Summary
A seasoned leader in Radiation Oncology, offering extensive expertise in operational direction, strategic oversight, and practice leadership. Demonstrated success in managing multi-disciplinary teams at senior management levels, with a focus on workforce planning, business strategy, and resource allocation. Notable achievements include leading the Radiation Oncology team through Joint Commission Internationale accreditation and establishing a comprehensive Quality Improvement Framework. Skilled in governance processes and policy development at executive levels, with significant contributions to international peer reviews and collaborative partnerships. Committed to advancing healthcare services through innovative projects and strategic collaborations, including the design of new hospital services and national insurance implementation.
Overview
22
22
years of professional experience
Work history
Social Entrepreneur
Self – Employed/Pro Bono
Dubai, UAE
2022.01 - 2026.02
- Consultant and practitioner across multiple groups and committees including sustainability, wellness, educational practice and operations.
- Leading and facilitating community engagement, education and advocacy through various events, workshops and engagement activities.
- Leading teams and brainstorming concepts and execution of impactful social entrepreneurship initiatives that drive community enhancement.
- Cultivated an inclusive workplace culture promoting diversity and enhancement of community wellbeing and initiative taking.
- Identified and pursued new partnership opportunities, broadening organizational impact, whist engaging and liaising with diverse stakeholders to promote proactive community participation and solution taking,
Radiation Therapist Dosimetrist
Mediclinic City Hospital
Dubai, UAE
2019.07 - 2020.12
- Advanced practitioner across a diverse range of dosimetric portofolios. Adhered strictly to strict standards of practice and working closely with multidisciplinary team to ensure efficient and effective patient care.
- Delivered high-quality patient care and collaborated closely with various progressional groups and services to ensure high quality patient-centered service delivery.
Chief Radiation Therapist: Operational & Practice Lead
Hamad Medical Corporation (HMC)
Doha, Qatar
2013.10 - 2017.09
- Practice and operational lead across Radiation Oncology therapist teams, including a wide range of service delivery and development remits.
- Lead responsibility for the recruitment, retention and development of high caliber multi disciplinary teams for all radiation oncology services, ensuring highly skilled patient focused workforce and practices across numerous remits.
- Accreditation lead across numerous JCI chapters and executive committee representative across multiple committees and practice groups including quality and patient safety, facilities management, staff qualification and education and other remits.
- Peer review and steering committee representative, guiding and facilitating strategic partnerships across various services.
- Quality improvement lead with responsibility for implementing and overseeing patient safety strategy across numerous activities.
- Practice educator and lead faculty member on numerous research and development initiatives across radiation oncology.
- Published numerous academic papers in collaboration with multi disciplinary teams and senior leadership groups. Multiple regional and international presentation and awards across several initiatives.
Senior Radiation Therapist
Hamad Medical Corporation (HMC)
Doha, Qatar
2012.07 - 2013.10
- Senior practitioner across dosimetry, pre-treatment and treatment delivery remits.
- Highly skilled, efficient and reliable team member and leader.
- Quickly learned and applied new skills across numerous advanced practices and go-to liaison for multidisciplinary practitioners including physicians, physicists, radiation therapist peers, nursing and operational leadership teams.
- Demonstrated respect, friendliness and willingness in high demand fast paced environments, ensuring meticulous attention to detail and patient focused compassionate care throughout.
- Promoted to position of Chief Radiation Therapist.
Operational Lead Radiation Oncology
National Oncology Center (NCCCR)
Baku, Azerbaijan
2011.01 - 2012.06
- Practice development leader and educator across radiation oncology department, identifying, supporting and initiating patient centered, evidence based clinical care.
- Service representative, staff and patient advocate across numerous initiatives.
- Founder of Milli Oncologica charitable initiative in collaboration with American Peace Core.
Senior I Therapeutic Radiographer
Royal Marsden NHS Foundation Trust
London
2008.02 - 2010.12
Senior II Therapeutic Radiographer
Royal Marsden NHS Foundation Trust
London
2007.05 - 2008.02
Senior Radiation Therapist
Cork University Hospital (CUH)
Cork
2006.08 - 2007.05
Radiation Therapist
Cork University Hospital (CUH)
Cork
2003.10 - 2006.08
Education
Certificate - Leadership development
University of Oxford
United Kingdom 02/2025 - 04/2025
Master of Science - Public Services Policy & Management
King’s College University
London 09/2008 - 06/2010
Bachelor of Science - Therapeutic Radiography
Trinity College Dublin (University of Dublin)
09/1999 - 06/2003
Skills
- Operational direction, practice leadership and strategic oversight
- Advanced practice oversight and leadership including new and ongoing processes, projects and procedures
- Service management, strategic coordination and leadership across the multi-disciplinary teams at senior management level - including workforce, business and resource planning
- Lead input into governance processes, policies, programs and committees at Senior & Executive Management Levels
- Radiation Oncology lead representative for Joint Commission Internationale (JCI) accreditation program
- Chapter lead across the multidisciplinary network and executive level committee member throughout on areas such as Quality and Patient Safety, Facilities Management, Staff Qualification and Education, Access of Patient and Clinical Information Systems (CIS)
- Radiation Oncology lead representation for international peer review
- Establishment and leadership of Quality Improvement structure within Radiation Oncology
- Introduction and roll out of a comprehensive Quality Improvement Framework Lead educator across departments involving development and delivery of teaching lectures and tutorials/workshops
- School of Radiation Oncology Senior Faculty Member, delivering teaching lectures to multidisciplinary teams across a wide range of topics including cancer wait times, quality management, workforce planning and gold standard practice guidance
- Lead representation on department and facility Research and Education committees, delivering research and practice presentations at regional and international conferences across a range of topics
- Lead Representation in collaborative partnerships including proposed strategic collaboration with University Health Network – UHN, Canada
- Lead stakeholder input into development of new hospital services including design phases of New Cancer Build
- Lead stakeholder input into business case development, resource planning, national insurance implementation, professional licensure, scope of practice and other Supreme Council for Health initiatives such as management of Information and Cerner implementation
- Establishment and leadership of demographic, forecasting and workload data collection and analysis
- Establishment and delivery of annual reporting structures in close collaboration with chairperson, lead physician and chief physicist
- Lead input and multi-disciplinary collaboration on patient focused projects and initiatives including implementation of Institute for Healthcare Improvement (IHI) microsystem improvement project, patient information and website structures
- Overall responsibility for Radiation Therapist Team development, recruitment, retention & and performance management structures Lead collaboration on recruitment across disciplines including physician and physicist teams
Personal Information
English
Native
Irish
Advanced
French
Intermediate
Arabic
Beginner
References
Available Upon Request.
Accomplishments
- “Outstanding” commendation in International Peer review
- Successful corporate-wide accreditation as Academic Health Center
- Multiple international & regional peer reviewed publications & presentations
- Star of Excellence 2015
- Clinical duties including rotations through radiation oncology treatment, pre-treatment and dosimetry/planning areas.
- Familiarization with processes and procedures and delivery of essential advanced planning and treatment technologies.
- Clinical leadership in all radiation oncology associated practices, including the dissemination of prescribed work practices and responsibility for the safe, precise, efficient and effective patient-focused care.
- Multidisciplinary liaising and collaboration with respect to established and developing work practices, ensuring and optimizing patient centered technical, medical, psychological and social support.
- Processing, improving and reviewing clinical protocols and procedures, delivering experienced and measured feedback, sharing knowledge and skills and facilitating development in all areas of practice.
- Leading and participating in pioneering research projects, presenting clinical challenges and researching practical evidence based solutions from established literatures and in-house data collection and analysis.
- Participation in international and institutional educational sessions, attending and delivering presentations as required.
Awards/Accomplishments
Best Poster Award – Clinical Science 1st Prize, Heidelberg Research Conference, January 2018, ESTRO Best Poster Nomination April 2015, UK College of Radiographers Industry Partnership (CoRIPS) Research Award 2009/2010, Practice Educator UK 2009-2010, Health Service Executive (HSE) Innovation Award 2008, Irish Cancer Society Oncology Scholarship 2005, Irish Speaking Fáinne – Silver 2003
Affiliations
- HCPC Health & Care Professionals Council, UK
- CORU Health & Social Care Professionals Council, Ireland
- DHCR, Dubai Healthcare Regulatory Authority, Dubai, UAE
- ESTRO European Society for Radiotherapy & Oncology
- Governor, The Arbor School, Dubai Sept 2023-Sept 2024
- Quality and Patient Safety (QPS), NCCCR HMC Oct 2013-Sept 2017
- Facilities Management (FMS), NCCCR HMC Oct 2013-Sept 2017
- Staff Qualifications Education (SQE), NCCCR HMC Oct 2013-Sept 2017
- Access of Patient (AOP), NCCCR HMC Oct 2013-Sept 2017
- New Cancer Hospital Build Clinical Stakeholders Oct 2013-Sept 2017
- Cerner Information System Change Manager Committee Oct 2013-Sept 2017
- UHN/NCCCR Collaborative Partnership, NCCCR HMC Oct 2013
- Society and College of Radiographers (SCoR) UK 2007-Sept 2017
- Breast radiotherapy technique review group, Royal Marsden Foundation Trust 2009-2010
- Elected Vice Chair Radiation Therapists Executive Committee -
- Irish Institute of Radiographers and Radiation Therapists (IIRRT) 2006-2007
- Elected National Radiation Therapy Benchmarking Representative 2006
- Radiographer's Executive: Representative-therapy - Southern region 2005-2007
- Cork University Hospital (CUH) Junior student liaison officer 2004-2006
- CUH Radiation Oncology Information and Support Team 2004-2007
- CUH Imaging Review Group 2005-2007
- Irish Institute of Radiography and Radiation Therapists (IIRRT) 2003-2010
- Masters Steering Committee, Trinity school of Radiation Oncology 2005-2006
Conferences/Courses Attended
- Estro 2022 – Copenhagen & online, 6-10 May 2022
- Estro 2022 Specialist RTT Workshop – online workshop, 8 May 20222
- EBRT+MRI guided brachytherapy workshop – Universitats Spital Zurich – online forum, 22-26 March 2021
- Estro 2020 – online forum, 08 Nov-01 Dec 2020
- Estro 2020 OAR Head and Neck Contouring workshop – online workshop, 24 Nov 2020
- Stereotactic Radiation Surgery: Experience & Evidence with surface guided radiation therapy – online webinar, Sept 2017
- 4th Regional IRPA IOMP WHO workshop on Radiation Safety Culture in Healthcare, Doha, Qatar, February 2017
- Patient Preparation & Safety in MRI, Michener Institute, University Health Network (UHN), Toronto (Online course) Dec 2016-Nov 2017
- Middle East Forum on Quality & Safety, Doha, May 2016
- OncoSummit, Varian User Group Meeting, Doha, March 2016
- Hamad Medical Corporation 1st Medical Physics Workshop – Computed Tomography, January 2016
- Hamad Medical Corporation (HMC) Annual Research Day – December 2015
- Clinical Microsystem Coaching – Couch the Couch Program Feb 2015-Sept 2015
- Collaborative Institution Training Initiative (CITI), Research ethics and good clinical practice - August 2015
- 3rd ESTRO Forum, Barcelona Spain, April 2015
- Project Management Professional (PMP) Certification Course, May 2015
- Concepts in Biomedical Research Methodologies and Clinical Research, October-November 2014
- 2nd HMC Occupational Health & Safety Symposium, 5th November 2014
- RSNA, Chicago December 2013
- Annual College of Radiographers (CoR) study day, Birmingham Jan 2011
- ESTRO 29, Barcelona Sept 2010
- Good clinical practice, London 2009/2010
- MSc. Module Assessing and Supervising in the workplace, Kingston University, London 2008
- Department of Health (DoH) “Managing fairly” London 2009-2010MSc.
- Radiotherapy Module Treatment Review, School of Health & Social Care, Glasgow Caledonian University, 2005
- College of Radiographers (CoR) UK Annual conference 2007-2011
- Annual Radiation Therapist’s Study Day, Ireland 2003-2010
- European Cancer Conference (ECCO) 13, Paris 2007
- Trinity College Dublin radiation therapy clinical education days 2003-2008
- IBCNA Emerging trends in breast care conference 2007
- Presentation Skills HSE Course, Cork 2007
- The National Cancer Forum, Institute of molecular medicine, Dublin 2006
- On-going presentations, participation & attendance at multidisciplinary education sessions, HMC.
- Invited Speaker: “Radiation safety Culture in Healthcare, Stakeholder Viewpoint.” 4th Regional IRPA IOMP WHO workshop on Radiation Safety Culture in Healthcare, Doha, Qatar, Feb 2017.
- Guest Lecture: “Quality Management & Quality Indicators in Radiation Oncology”, School of Radiation Oncology Faculty, Hamad Medical Corporation. Doha, Qatar, Dec 2016.
- Oral Presentation, Poster & Abstract Publication (Best poster nomination): “Quantification of Dosimetric Impact of Rotational Displacements in Head and Neck VMAT Radiotherapy.” J. Hayes, et al. Radiotherapy & Oncology (April 2015) Vol. 115, S281-282. 3rd ESTRO Forum, Barcelona, April 2015.
- Oral presentation & Abstract Publication: “Offline CBCT Quantification of Translational and Rotational Displacements using Automated Image Matching in Head and Neck radiotherapy: A Feasibility Study.” J. Hayes, et al. Radiological Society of North America 2013 Scientific Assembly and Annual Meeting, December 1 - December 6, 2013, Chicago. IL. http://archive.rsna.org/2013/13043226.html, RSNA December 2013.
- Oral Presentation CoRIPSAward:“Professionalism in Therapeutic Radiography the Therapeutic Radiographers’ Perspective” College of Radiographers (CoR) Conference 2011, Birmingham, UK.
- Poster Presentation: “Professionalism in Therapeutic Radiography the Therapeutic Radiographers’ Perspective.” (Winner of CoRIPS SoR Award 2010) http://www.sor.org/system/files/article/201109/035 - write up for webpages.pdf ESTRO 29, Barcelona, May 2010.
- Oral & Poster Presentation: “Radiation Therapist Led Review” (Winner of HSE Innovation Award 2007-2008). 5th All Ireland Radiation Therapist Study Day. 9th Annual Irish Institute of Radiographers and Radiation Therapists (IIRRT) Conference, Cork, Ireland.
- Publication: “Implementation of Radiation Therapist Led Review Clinics” Radiography Ireland, 2005.
- Publication: “MRI reduces variation of contouring for boost clinical target volume in breast cancer patients without surgical clips in the tumor bed.” N Al Hammadi, P Caparrotti, S Divakar, M Riyas, SH Chandramouli, R Hammoud, J Hayes, M McGarry, SP Paloor, P Petric. Radiology & Oncology, March 2017.
- Poster Presentation: “Implementation and Evaluation of Breathing Adapted External Beam Radiotherapy for patients with Left Sided Breast Cancer.” N Al Hammadi, P Caparrotti, J Hayes, R Benson, M McGarry, R Hammoud, K Azar, P Petric. Middle East Forum on Quality & Safety in Healthcare, Doha, Qatar, May 2016.
- Poster Presentation: “Department Specific Workforce Planning: the “Q” of Quality and the “S” of Safety.” P Petric, M Riyas, S Divakar, S Chandramouli, R Hammoud, J Hayes, N Al-Hammadi. Middle East Forum on Quality & Safety in Healthcare, Doha, Qatar, May 2016.
- Poster Presentation: “Evaluation of cardiac sparing radiotherapy technique in women undergoing left sided breast cancer treatment.” N Al Hammadi, P Caparrotti, J Hayes, R Benson, M McGarry, R Hammoud, K Azar, P Petric, HMC Annual Research Day (ARD), Doha, Qatar, December 2015.
- Poster & Abstract Publication:“A multidisciplinary Developed Optimized Imaging Strategy for Frameless Stereotactic Radiosurgery”. M McGarry, T El Kaissi, J Hayes, M Riyas, K Benson, S Paloor, J McLellan, S Sheim, G Perkins, R Hammoud, P. Petric, N Al-Hammadi. Radiotherapy & Oncology (April 2015) Vol. 115, S603-604. 3rd ESTRO Forum, Barcelona, April 2015.
- Poster Presentation: “A Tool for Pretreatment Estimation of Brachytherapy Dose Contribution to Pelvic Lymph Nodes in Cervix Cancer”. P Petric, D Berger, R Hammoud, S Divakar, M Riyas, G Perkins, S Sheim, S Paloor, T El-Kaissi, J Hayes, K Azar, N Al-Hammadi. Int J Rad Onc Biol Phys Vol 90(1) Sup 5946. ASTRO, USA, 2014.
- Poster Presentation: “Clinical Staffing Model QUALculator: pro-active assurance of high quality Radiation Oncology Services”. P Petric, M Riyas, S Divakar, P Caparrotti , R Hammoud, J Hayes, G Perkins, N Al Hammadi. Middle East Forum on Quality & Safety in Healthcare, Doha 2015.
- Poster Presentation: “Improving Quality, Safety and Feasibility of the Appointment-Booking Model for Radiation Oncology Patients.” P Petric, M Riyas, S Divakar, S Sheim, J Hayes, EKB Tadros, K Azar, J Bescoby, G Perkins, R Hammoud, N Al Hammadi. Middle East Forum on Quality & Safety in Healthcare, Doha 2014.
- Poster Presentation & Award: “The operational transition from Invasive Frame-Based Radiosurgery to Non-Invasive Stereotactic Radiosurgery Service.” M. McGarry, J. Hayes, J. McLellan, S. Kown, K. Azar, E. Mathews, K. Benson. World Radiography Day Symposium, Doha, Qatar, Dec 2014 (Winner Best Poster).
Additional information
- Co Founder & Chair of Cancer Care Charity initiative under the auspices of the National Oncology Center & in collaboration with Peace Core, Baku, Azerbaijan
- Mushtagi Orphanage Playground Project 2011 - Chair of Fundraising Committee-Fashion Show with Fakhriya Khalafova 2010 & Active Volunteer - Christmas Charity Bazaar 2010 -IWC Baku
- Civil Defense Volunteer Force, Ireland – 1999-2001
- Adie Roche - Chernobyl Children's Projects, Local Volunteer 1999-2003
Timeline
Social Entrepreneur
Self – Employed/Pro Bono
2022.01 - 2026.02
Radiation Therapist Dosimetrist
Mediclinic City Hospital
2019.07 - 2020.12
Chief Radiation Therapist: Operational & Practice Lead
Hamad Medical Corporation (HMC)
2013.10 - 2017.09
Senior Radiation Therapist
Hamad Medical Corporation (HMC)
2012.07 - 2013.10
Operational Lead Radiation Oncology
National Oncology Center (NCCCR)
2011.01 - 2012.06
Senior I Therapeutic Radiographer
Royal Marsden NHS Foundation Trust
2008.02 - 2010.12
Senior II Therapeutic Radiographer
Royal Marsden NHS Foundation Trust
2007.05 - 2008.02
Senior Radiation Therapist
Cork University Hospital (CUH)
2006.08 - 2007.05
Radiation Therapist
Cork University Hospital (CUH)
2003.10 - 2006.08
Certificate - Leadership development
University of Oxford
02/2025 - 04/2025
Master of Science - Public Services Policy & Management
King’s College University
09/2008 - 06/2010
Bachelor of Science - Therapeutic Radiography
Trinity College Dublin (University of Dublin)
09/1999 - 06/2003