I am a self-motivated team player and highly confident person with plenty of initiative who is capable of performing creatively under all circumstances.
Overview
17
17
years of professional experience
Work History
HELPDESK OPERATOR
NEOM COMMUNITY 2 RESIDETIALS
11.2023 - Current
Front desk and phone duty are one of the main duty
Customer handling Complaints
Raising a Service Request in any related department
HOUSING SUPERVISOR
AL TAMIMI GLOBAL CO.
03.2023 - 10.2023
Complete accommodation worksheet
Making daily base report
Compiles and reports accurate status of guest rooms to the Front Office department
Monitors and maintains a high level
Ensures daily line up and departmental meetings are completed according to SOPs.
HOUSEKEEPING SUPERVISOR
AL ISTIKLAL HOSPITAL
08.2018 - 05.2022
Providing training to the housekeeping staff, regularly taking inventory of cleaning supplies and ordering stocks as needed, issuing cleaning supplies and equipments to housekeeping staff as needed
Providing various cleaning duties in instances of staff shortage
HOUSEKEEPING SUPERVISOR
DR. SULAMAIN AL HABIB HOSPITAL
03.2010 - 02.2015
Investigating and addressing complaints regarding poor housekeeping service
HOUSEKEEPING SUPERVISOR
DR. SULAIMAN AL HABIB MEDICAL CENTER
05.2007 - 02.2010
Scheduling staff and organizing replacement as required